Cannot connect to internet

Cannot connect to internet

Cannot connect to internet
Cannot connect to internet
2024-05-11 03:18:07 - last edited 2024-05-13 02:09:41
Model: Archer C54  
Hardware Version: V1
Firmware Version:

Tried to setup the tp_link with the instructions provided to the website but after setting up it says no internet.

 

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Re:Cannot connect to internet
2024-05-13 02:12:59

  @Sherti 

 

Hi, Thanks for posting question on our community.

Firstly, in order to obtain Internet, please complete the next steps:

    1) Power off your modem, connect the Router's WAN port into your modem using an Ethernet cable.

    2) Power on the Router, when the Router is fully powered on, power on your modem.

Since the Router is designed to be plug-and-play, it should already have Internet when you complete the above steps, the default Internet connection type is "Dynamic IP" or "DHCP".

If your ISP provides different Internet connection types such as PPPoE, you will have to manually configure it to obtain Internet.

There are two methods to configure the router:

Through the web management interface of the Router (recommended)

    1) Connect a PC to the Router, either connecting by Ethernet, or connecting to the default Wi-Fi of the Router, the network name looks like TP-Link_XXXX, the default Wi-Fi password can be found on the label of the Router.

    2) Open a browser on your PC, type "http://tplinkwifi.net" in the address bar, access the router's web management interface, you will be asked to set an admin password, please remember this password well.

    3) Follow the instructions on the web page to setup your new TP-Link Archer Router, the Internet connection details can be obtained from your Internet Service Provider.

    4) Here is a setup video which provides step-by-step instructions: https://www.youtube.com/watch?v=XvYNIN8dofY, alternatively, you may read this FAQ.

Through the Tether APP on your phone (the Router must support Tether APP)

    1) Download the Tether APP from Google Play or APP Store, you can also scan the QR code on the product box to download it.

    2) Connect your phone to the default Wi-Fi of the Router, the network name looks like TP-Link_XXXX, the default Wi-Fi password can be found on the label of the Router.

    3) Enter the Tether APP, the Tether APP would automatically find your new Router, follow the instructions in the Tether APP to set it up.

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