Configure Archer C80 for FTTH TIM (italian)

Configure Archer C80 for FTTH TIM (italian)

Configure Archer C80 for FTTH TIM (italian)
Configure Archer C80 for FTTH TIM (italian)
2024-05-19 10:01:30 - last edited 2024-05-27 11:39:57
Tags: #FTTH
Model: Archer C80  
Hardware Version: V2
Firmware Version: 1.12.10

Hello, I'm having a lot of trouble trying to get how to configure the modem-router with the TIM FTTH broadband

 

This is the guide they provide, but I can't find anywhere in the admin panel where to configure the required PPPoE settings (e.g. VLAN Ethernet 802.1q, IGMP Proxy..).

www[.]tim[.]it/assistenza/assistenza-tecnica/guide-manuali/modem-generico

 

and this is the only support page of yours I've found, which is 4y old and not valid anymore at least with my firmware version.

https://www.tp-link.com/it/support/faq/2668/

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#1
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1 Accepted Solution
Re:Configure Archer C80 for FTTH TIM (italian)-Solution
2024-05-20 15:01:18 - last edited 2024-05-27 11:39:57

  @alfredopacino 

 

Yes, this appears to be a problem only the ISP can solve.

 

I could not find a manual for your particular ZTE ONT, but the following is from the manual of a similar ZTE ZXHN F600. PON definitely has to be solid ON.

 

 

PON          Off                              The ONT registration fails or the system is not powered on.

 

                  Solid green                 The ONT registration is successful.

 

                  Flashing green           The ONT is being registered.

 

Recommended Solution
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#9
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9 Reply
Re:Configure Archer C80 for FTTH TIM (italian)
2024-05-19 10:27:46

  @alfredopacino 

 

The C80 support page is here where you will find the user and quick setup guides.

 

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#2
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Re:Configure Archer C80 for FTTH TIM (italian)
2024-05-19 13:34:47 - last edited 2024-05-19 13:36:41

  @alfredopacino 

 

Hi,

 

The VLAN and IGMP settings are in a different menu. Refer to the screenshot below.

 

I suggest you first setup the C80 for regular Internet access (first section in TIM's "FTTH Connection" guide) and after you get that working you can further experiment whether you can also make the "multicast mode" (second section) work.

 

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#3
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Re:Configure Archer C80 for FTTH TIM (italian)
2024-05-19 19:46:00 - last edited 2024-05-19 19:47:10

  @woozle  thanks, I can see they are in a different menu, this is my conf now, still no internet.
Voip VLAN ID and IPTV VLAN id are made up, you can't leave it to 0..

 

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#4
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Re:Configure Archer C80 for FTTH TIM (italian)
2024-05-19 21:05:15

  @alfredopacino 

 

Can you please post the log of one connection attempt?

 

To do that it would be best if you did it like this:

 

- go to "Advanced -> Network -> Internet" and change the "Connection Mode" to "Manual" and then [Save] it
- go to "Advanced -> System -> System Log" and click on "Clear All" to remove old log information
- go back to "Advanced -> Network -> Internet" and click on "Connect"
- go back to "Advanced -> System -> System Log" and either copy and paste the log messages directly from the window (make sure you get everything, may need to scroll down!) or just save the whole log to a file via the [Save To Local] button
 

 

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#5
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Re:Configure Archer C80 for FTTH TIM (italian)
2024-05-20 06:18:02 - last edited 2024-05-20 09:34:18

  @woozle 

this is the log. It might be related to multiple attempts, as I didn't see any entry in the log being printed live. I had to refresh the whole admin panel.

 

1 INFO 0days, 09:59:24, [wan]advanced ddns -wanChanged
2 INFO 0days, 09:59:45, [pppoe]try special dial type 0
3 INFO 0days, 09:59:45, [pppoe]TX PADI
4 INFO 0days, 09:59:50, [pppoe]TX PADI
5 INFO 0days, 09:59:55, [pppoe]TX PADI
6 INFO 0days, 10:00:00, [pppoe]TX PADI
7 INFO 0days, 10:00:06, [pppoe]TX PADT[session=0000]
8 INFO 0days, 10:00:06, [wan]advanced ddns -wanChanged
9 INFO 0days, 10:00:27, [pppoe]try special dial type 0
10 INFO 0days, 10:00:27, [pppoe]TX PADI
11 INFO 0days, 10:00:32, [pppoe]TX PADI
12 INFO 0days, 10:00:37, [pppoe]TX PADI
13 INFO 0days, 10:00:42, [pppoe]TX PADI
14 INFO 0days, 10:00:48, [pppoe]TX PADT[session=0000]
15 INFO 0days, 10:00:48, [wan]advanced ddns -wanChanged
16 INFO 0days, 10:01:09, [pppoe]try special dial type 0
17 INFO 0days, 10:01:09, [pppoe]TX PADI
18 INFO 0days, 10:01:14, [pppoe]TX PADI
19 INFO 0days, 10:01:19, [pppoe]TX PADI
20 INFO 0days, 10:01:24, [pppoe]TX PADI
21 INFO 0days, 10:01:30, [pppoe]TX PADT[session=0000]
22 INFO 0days, 10:01:30, [wan]advanced ddns -wanChanged
23 INFO 0days, 10:01:51, [pppoe]try special dial type 0
24 INFO 0days, 10:01:51, [pppoe]TX PADI
25 INFO 0days, 10:01:56, [pppoe]TX PADI
26 INFO 0days, 10:02:01, [pppoe]TX PADI
27 INFO 0days, 10:02:06, [pppoe]TX PADI
28 INFO 0days, 10:02:12, [pppoe]TX PADT[session=0000]
29 INFO 0days, 10:02:12, [wan]advanced ddns -wanChanged
30 INFO 0days, 10:02:33, [pppoe]try special dial type 0
31 INFO 0days, 10:02:33, [pppoe]TX PADI
32 INFO 0days, 10:02:38, [pppoe]TX PADI
33 INFO 0days, 10:02:43, [pppoe]TX PADI
34 INFO 0days, 10:02:48, [pppoe]TX PADI
35 INFO 0days, 10:02:54, [pppoe]TX PADT[session=0000]
36 INFO 0days, 10:02:54, [wan]advanced ddns -wanChanged
37 INFO 0days, 10:03:15, [pppoe]try special dial type 0
38 INFO 0days, 10:03:15, [pppoe]TX PADI
39 INFO 0days, 10:03:20, [pppoe]TX PADI
40 INFO 0days, 10:03:25, [pppoe]TX PADI
41 INFO 0days, 10:03:30, [pppoe]TX PADI
42 INFO 0days, 10:03:36, [pppoe]TX PADT[session=0000]
43 INFO 0days, 10:03:36, [wan]advanced ddns -wanChanged
44 INFO 0days, 10:03:57, [pppoe]try special dial type 0
45 INFO 0days, 10:03:57, [pppoe]TX PADI
46 INFO 0days, 10:04:02, [pppoe]TX PADI
47 INFO 0days, 10:04:07, [pppoe]TX PADI
48 INFO 0days, 10:04:12, [pppoe]TX PADI
49 INFO 0days, 10:04:18, [pppoe]TX PADT[session=0000]
50 INFO 0days, 10:04:18, [wan]advanced ddns -wanChanged
51 INFO 0days, 10:04:39, [pppoe]try special dial type 0
52 INFO 0days, 10:04:39, [pppoe]TX PADI
53 INFO 0days, 10:04:44, [pppoe]TX PADI
54 INFO 0days, 10:04:49, [pppoe]TX PADI
55 INFO 0days, 10:04:54, [pppoe]TX PADI
56 INFO 0days, 10:05:00, [pppoe]TX PADT[session=0000]
57 INFO 0days, 10:05:00, [wan]advanced ddns -wanChanged
58 INFO 0days, 10:05:21, [pppoe]try special dial type 0
59 INFO 0days, 10:05:21, [pppoe]TX PADI
60 INFO 0days, 10:05:26, [pppoe]TX PADI
61 INFO 0days, 10:05:31, [pppoe]TX PADI
62 INFO 0days, 10:05:36, [pppoe]TX PADI
63 INFO 0days, 10:05:42, [pppoe]TX PADT[session=0000]
64 INFO 0days, 10:05:42, [wan]advanced ddns -wanChanged
65 INFO 0days, 10:06:03, [pppoe]try special dial type 0
66 INFO 0days, 10:06:03, [pppoe]TX PADI
67 INFO 0days, 10:06:08, [pppoe]TX PADI
68 INFO 0days, 10:06:13, [pppoe]TX PADI
69 INFO 0days, 10:06:18, [pppoe]TX PADI
70 INFO 0days, 10:06:24, [pppoe]TX PADT[session=0000]
71 INFO 0days, 10:06:24, [wan]advanced ddns -wanChanged
72 INFO 0days, 10:06:45, [pppoe]try special dial type 0
73 INFO 0days, 10:06:45, [pppoe]TX PADI
74 INFO 0days, 10:06:50, [pppoe]TX PADI
75 INFO 0days, 10:06:55, [pppoe]TX PADI
76 INFO 0days, 10:07:00, [pppoe]TX PADI
77 INFO 0days, 10:07:06, [pppoe]TX PADT[session=0000]
78 INFO 0days, 10:07:06, [wan]advanced ddns -wanChanged
79 INFO 0days, 10:07:27, [pppoe]try special dial type 0
80 INFO 0days, 10:07:27, [pppoe]TX PADI
81 INFO 0days, 10:07:32, [pppoe]TX PADI
82 INFO 0days, 10:07:37, [pppoe]TX PADI
83 INFO 0days, 10:07:42, [pppoe]TX PADI
84 INFO 0days, 10:07:48, [pppoe]TX PADT[session=0000]
85 INFO 0days, 10:07:48, [wan]advanced ddns -wanChanged
86 INFO 0days, 10:08:09, [pppoe]try special dial type 0
87 INFO 0days, 10:08:09, [pppoe]TX PADI
88 INFO 0days, 10:08:14, [pppoe]TX PADI
89 INFO 0days, 10:08:19, [pppoe]TX PADI
90 INFO 0days, 10:08:24, [pppoe]TX PADI
91 INFO 0days, 10:08:30, [pppoe]TX PADT[session=0000]
92 INFO 0days, 10:08:30, [wan]advanced ddns -wanChanged
93 INFO 0days, 10:08:51, [pppoe]try special dial type 0
94 INFO 0days, 10:08:51, [pppoe]TX PADI
95 INFO 0days, 10:08:56, [pppoe]TX PADI
96 INFO 0days, 10:09:01, [pppoe]TX PADI
97 INFO 0days, 10:09:06, [pppoe]TX PADI
98 INFO 0days, 10:09:12, [pppoe]TX PADT[session=0000]
99 INFO 0days, 10:09:12, [wan]advanced ddns -wanChanged
100 INFO 0days, 10:09:33, [pppoe]try special dial type 0
101 INFO 0days, 10:09:33, [pppoe]TX PADI
102 INFO 0days, 10:09:38, [pppoe]TX PADI
103 INFO 0days, 10:09:43, [pppoe]TX PADI
104 INFO 0days, 10:09:48, [pppoe]TX PADI
105 INFO 0days, 10:09:54, [pppoe]TX PADT[session=0000]
106 INFO 0days, 10:09:54, [wan]advanced ddns -wanChanged
107 INFO 0days, 10:10:15, [pppoe]try special dial type 0
108 INFO 0days, 10:10:15, [pppoe]TX PADI
109 INFO 0days, 10:10:20, [pppoe]TX PADI
110 INFO 0days, 10:10:25, [pppoe]TX PADI
111 INFO 0days, 10:10:30, [pppoe]TX PADI
112 INFO 0days, 10:10:36, [pppoe]TX PADT[session=0000]
113 INFO 0days, 10:10:36, [wan]advanced ddns -wanChanged
114 INFO 0days, 10:10:57, [pppoe]try special dial type 0
115 INFO 0days, 10:10:57, [pppoe]TX PADI
116 INFO 0days, 10:11:02, [pppoe]TX PADI
117 INFO 0days, 10:11:07, [pppoe]TX PADI
118 INFO 0days, 10:11:12, [pppoe]TX PADI
119 INFO 0days, 10:11:18, [pppoe]TX PADT[session=0000]
120 INFO 0days, 10:11:18, [wan]advanced ddns -wanChanged
121 INFO 0days, 10:11:39, [pppoe]try special dial type 0
122 INFO 0days, 10:11:39, [pppoe]TX PADI
123 INFO 0days, 10:11:44, [pppoe]TX PADI
124 INFO 0days, 10:11:49, [pppoe]TX PADI
125 INFO 0days, 10:11:54, [pppoe]TX PADI
126 INFO 0days, 10:12:00, [pppoe]TX PADT[session=0000]
127 INFO 0days, 10:12:00, [wan]advanced ddns -wanChanged
128 INFO 0days, 10:12:21, [pppoe]try special dial type 0
129 INFO 0days, 10:12:21, [pppoe]TX PADI
130 INFO 0days, 10:12:26, [pppoe]TX PADI
131 INFO 0days, 10:12:31, [pppoe]TX PADI
132 INFO 0days, 10:12:36, [pppoe]TX PADI
133 INFO 0days, 10:12:42, [pppoe]TX PADT[session=0000]
134 INFO 0days, 10:12:42, [wan]advanced ddns -wanChanged
135 INFO 0days, 10:13:03, [pppoe]try special dial type 0
136 INFO 0days, 10:13:03, [pppoe]TX PADI
137 INFO 0days, 10:13:08, [pppoe]TX PADI
138 INFO 0days, 10:13:13, [pppoe]TX PADI
139 INFO 0days, 10:13:18, [pppoe]TX PADI
140 INFO 0days, 10:13:24, [pppoe]TX PADT[session=0000]
141 INFO 0days, 10:13:24, [wan]advanced ddns -wanChanged
142 INFO 0days, 10:13:45, [pppoe]try special dial type 0
143 INFO 0days, 10:13:45, [pppoe]TX PADI
144 INFO 0days, 10:13:50, [pppoe]TX PADI
145 INFO 0days, 10:13:55, [pppoe]TX PADI
146 INFO 0days, 10:14:00, [pppoe]TX PADI
147 INFO 0days, 10:14:06, [pppoe]TX PADT[session=0000]
148 INFO 0days, 10:14:06, [wan]advanced ddns -wanChanged
149 INFO 0days, 10:14:27, [pppoe]try special dial type 0
150 INFO 0days, 10:14:27, [pppoe]TX PADI
151 INFO 0days, 10:14:32, [pppoe]TX PADI
152 INFO 0days, 10:14:37, [pppoe]TX PADI
153 INFO 0days, 10:14:42, [pppoe]TX PADI
154 INFO 0days, 10:14:48, [pppoe]TX PADT[session=0000]
155 INFO 0days, 10:14:48, [wan]advanced ddns -wanChanged
156 INFO 0days, 10:15:09, [pppoe]try special dial type 0
157 INFO 0days, 10:15:09, [pppoe]TX PADI
158 INFO 0days, 10:15:14, [pppoe]TX PADI
159 INFO 0days, 10:15:19, [pppoe]TX PADI
160 INFO 0days, 10:15:24, [pppoe]TX PADI
161 INFO 0days, 10:15:30, [pppoe]TX PADT[session=0000]
162 INFO 0days, 10:15:30, [wan]advanced ddns -wanChanged
163 INFO 0days, 10:15:51, [pppoe]try special dial type 0
164 INFO 0days, 10:15:51, [pppoe]TX PADI
165 INFO 0days, 10:15:56, [pppoe]TX PADI
166 INFO 0days, 10:16:01, [pppoe]TX PADI
167 INFO 0days, 10:16:06, [pppoe]TX PADI
168 INFO 0days, 10:16:12, [pppoe]TX PADT[session=0000]
169 INFO 0days, 10:16:12, [wan]advanced ddns -wanChanged
170 INFO 0days, 10:16:33, [pppoe]try special dial type 0
171 INFO 0days, 10:16:33, [pppoe]TX PADI
172 INFO 0days, 10:16:38, [pppoe]TX PADI
173 INFO 0days, 10:16:43, [pppoe]TX PADI
174 INFO 0days, 10:16:48, [pppoe]TX PADI
175 INFO 0days, 10:16:54, [pppoe]TX PADT[session=0000]
176 INFO 0days, 10:16:54, [wan]advanced ddns -wanChanged
177 INFO 0days, 10:17:15, [pppoe]try special dial type 0
178 INFO 0days, 10:17:15, [pppoe]TX PADI
179 INFO 0days, 10:17:20, [pppoe]TX PADI
180 INFO 0days, 10:17:25, [pppoe]TX PADI
181 INFO 0days, 10:17:30, [pppoe]TX PADI
182 INFO 0days, 10:17:36, [pppoe]TX PADT[session=0000]
183 INFO 0days, 10:17:36, [wan]advanced ddns -wanChanged
184 INFO 0days, 10:17:57, [pppoe]try special dial type 0
185 INFO 0days, 10:17:57, [pppoe]TX PADI
186 INFO 0days, 10:18:02, [pppoe]TX PADI
187 INFO 0days, 10:18:07, [pppoe]TX PADI
188 INFO 0days, 10:18:12, [pppoe]TX PADI
189 INFO 0days, 10:18:18, [pppoe]TX PADT[session=0000]
190 INFO 0days, 10:18:18, [wan]advanced ddns -wanChanged
191 INFO 0days, 10:18:39, [pppoe]try special dial type 0
192 INFO 0days, 10:18:39, [pppoe]TX PADI
193 INFO 0days, 10:18:44, [pppoe]TX PADI
194 INFO 0days, 10:18:49, [pppoe]TX PADI
195 INFO 0days, 10:18:54, [pppoe]TX PADI
196 INFO 0days, 10:19:00, [pppoe]TX PADT[session=0000]
197 INFO 0days, 10:19:00, [wan]advanced ddns -wanChanged
198 INFO 0days, 10:19:21, [pppoe]try special dial type 0
199 INFO 0days, 10:19:21, [pppoe]TX PADI
200 INFO 0days, 10:19:26, [pppoe]TX PADI
201 INFO 0days, 10:19:31, [pppoe]TX PADI
202 INFO 0days, 10:19:36, [pppoe]TX PADI
203 INFO 0days, 10:19:42, [pppoe]TX PADT[session=0000]
204 INFO 0days, 10:19:42, [wan]advanced ddns -wanChanged
205 INFO 0days, 10:20:03, [pppoe]try special dial type 0
206 INFO 0days, 10:20:03, [pppoe]TX PADI
207 INFO 0days, 10:20:08, [pppoe]TX PADI
208 INFO 0days, 10:20:13, [pppoe]TX PADI
209 INFO 0days, 10:20:18, [pppoe]TX PADI
210 INFO 0days, 10:20:24, [pppoe]TX PADT[session=0000]
211 INFO 0days, 10:20:24, [wan]advanced ddns -wanChanged
212 INFO 0days, 10:20:45, [pppoe]try special dial type 0
213 INFO 0days, 10:20:45, [pppoe]TX PADI
214 INFO 0days, 10:20:50, [pppoe]TX PADI
215 INFO 0days, 10:20:55, [pppoe]TX PADI
216 INFO 0days, 10:21:00, [pppoe]TX PADI
217 INFO 0days, 10:21:06, [pppoe]TX PADT[session=0000]
218 INFO 0days, 10:21:06, [wan]advanced ddns -wanChanged
219 INFO 0days, 10:21:27, [pppoe]try special dial type 0
220 INFO 0days, 10:21:27, [pppoe]TX PADI
221 INFO 0days, 10:21:32, [pppoe]TX PADI
222 INFO 0days, 10:21:37, [pppoe]TX PADI
223 INFO 0days, 10:21:42, [pppoe]TX PADI
224 INFO 0days, 10:21:48, [pppoe]TX PADT[session=0000]
225 INFO 0days, 10:21:48, [wan]advanced ddns -wanChanged
226 INFO 0days, 10:22:09, [pppoe]try special dial type 0
227 INFO 0days, 10:22:09, [pppoe]TX PADI
228 INFO 0days, 10:22:14, [pppoe]TX PADI
229 INFO 0days, 10:22:19, [pppoe]TX PADI
230 INFO 0days, 10:22:24, [pppoe]TX PADI
231 INFO 0days, 10:22:30, [pppoe]TX PADT[session=0000]
232 INFO 0days, 10:22:30, [wan]advanced ddns -wanChanged
233 INFO 0days, 10:22:51, [pppoe]try special dial type 0
234 INFO 0days, 10:22:51, [pppoe]TX PADI
235 INFO 0days, 10:22:56, [pppoe]TX PADI
236 INFO 0days, 10:23:01, [pppoe]TX PADI
237 INFO 0days, 10:23:06, [pppoe]TX PADI
238 INFO 0days, 10:23:12, [pppoe]TX PADT[session=0000]
239 INFO 0days, 10:23:12, [wan]advanced ddns -wanChanged
240 INFO 0days, 10:23:33, [pppoe]try special dial type 0
241 INFO 0days, 10:23:33, [pppoe]TX PADI
242 INFO 0days, 10:23:38, [pppoe]TX PADI
243 INFO 0days, 10:23:43, [pppoe]TX PADI
244 INFO 0days, 10:23:48, [pppoe]TX PADI
245 INFO 0days, 10:23:54, [pppoe]TX PADT[session=0000]
246 INFO 0days, 10:23:54, [wan]advanced ddns -wanChanged
247 INFO 0days, 10:24:15, [pppoe]try special dial type 0
248 INFO 0days, 10:24:15, [pppoe]TX PADI
249 INFO 0days, 10:24:20, [pppoe]TX PADI
250 INFO 0days, 10:24:25, [pppoe]TX PADI
251 INFO 0days, 10:24:30, [pppoe]TX PADI
252 INFO 0days, 10:24:36, [pppoe]TX PADT[session=0000]
253 INFO 0days, 10:24:36, [wan]advanced ddns -wanChanged
254 INFO 0days, 10:24:57, [pppoe]try special dial type 0
255 INFO 0days, 10:24:57, [pppoe]TX PADI
256 INFO 0days, 10:25:02, [pppoe]TX PADI
257 INFO 0days, 10:25:07, [pppoe]TX PADI
258 INFO 0days, 10:25:12, [pppoe]TX PADI
259 INFO 0days, 10:25:18, [pppoe]TX PADT[session=0000]
260 INFO 0days, 10:25:18, [wan]advanced ddns -wanChanged
261 INFO 0days, 10:25:39, [pppoe]try special dial type 0
262 INFO 0days, 10:25:39, [pppoe]TX PADI
263 INFO 0days, 10:25:44, [pppoe]TX PADI
264 INFO 0days, 10:25:49, [pppoe]TX PADI
265 INFO 0days, 10:25:54, [pppoe]TX PADI
266 INFO 0days, 10:26:00, [pppoe]TX PADT[session=0000]
267 INFO 0days, 10:26:00, [wan]advanced ddns -wanChanged
268 INFO 0days, 10:26:21, [pppoe]try special dial type 0
269 INFO 0days, 10:26:21, [pppoe]TX PADI
270 INFO 0days, 10:26:26, [pppoe]TX PADI
271 INFO 0days, 10:26:31, [pppoe]TX PADI
272 INFO 0days, 10:26:36, [pppoe]TX PADI
273 INFO 0days, 10:26:42, [pppoe]TX PADT[session=0000]
274 INFO 0days, 10:26:42, [wan]advanced ddns -wanChanged
275 INFO 0days, 10:27:03, [pppoe]try special dial type 0
276 INFO 0days, 10:27:03, [pppoe]TX PADI
277 INFO 0days, 10:27:08, [pppoe]TX PADI
278 INFO 0days, 10:27:13, [pppoe]TX PADI
279 INFO 0days, 10:27:18, [pppoe]TX PADI
280 INFO 0days, 10:27:24, [pppoe]TX PADT[session=0000]
281 INFO 0days, 10:27:24, [wan]advanced ddns -wanChanged
282 INFO 0days, 10:27:45, [pppoe]try special dial type 0
283 INFO 0days, 10:27:45, [pppoe]TX PADI
284 INFO 0days, 10:27:50, [pppoe]TX PADI
285 INFO 0days, 10:27:55, [pppoe]TX PADI
286 INFO 0days, 10:28:00, [pppoe]TX PADI
287 INFO 0days, 10:28:06, [pppoe]TX PADT[session=0000]
288 INFO 0days, 10:28:06, [wan]advanced ddns -wanChanged
289 INFO 0days, 10:28:27, [pppoe]try special dial type 0
290 INFO 0days, 10:28:27, [pppoe]TX PADI
291 INFO 0days, 10:28:32, [pppoe]TX PADI
292 INFO 0days, 10:28:37, [pppoe]TX PADI
293 INFO 0days, 10:28:42, [pppoe]TX PADI
294 INFO 0days, 10:28:48, [pppoe]TX PADT[session=0000]
295 INFO 0days, 10:28:48, [wan]advanced ddns -wanChanged
296 INFO 0days, 10:29:09, [pppoe]try special dial type 0
297 INFO 0days, 10:29:09, [pppoe]TX PADI
298 INFO 0days, 10:29:14, [pppoe]TX PADI
299 INFO 0days, 10:29:19, [pppoe]TX PADI
300 INFO 0days, 10:29:24, [pppoe]TX PADI
301 INFO 0days, 10:29:30, [pppoe]TX PADT[session=0000]
302 INFO 0days, 10:29:30, [wan]advanced ddns -wanChanged
303 INFO 0days, 10:29:51, [pppoe]try special dial type 0
304 INFO 0days, 10:29:51, [pppoe]TX PADI
305 INFO 0days, 10:29:56, [pppoe]TX PADI
306 INFO 0days, 10:30:01, [pppoe]TX PADI
307 INFO 0days, 10:30:06, [pppoe]TX PADI
308 INFO 0days, 10:30:12, [pppoe]TX PADT[session=0000]
309 INFO 0days, 10:30:12, [wan]advanced ddns -wanChanged
310 INFO 0days, 10:30:33, [pppoe]try special dial type 0
311 INFO 0days, 10:30:33, [pppoe]TX PADI
312 INFO 0days, 10:30:38, [pppoe]TX PADI
313 INFO 0days, 10:30:43, [pppoe]TX PADI
314 INFO 0days, 10:30:48, [pppoe]TX PADI
315 INFO 0days, 10:30:54, [pppoe]TX PADT[session=0000]
316 INFO 0days, 10:30:54, [wan]advanced ddns -wanChanged
317 INFO 0days, 10:31:15, [pppoe]try special dial type 0
318 INFO 0days, 10:31:15, [pppoe]TX PADI
319 INFO 0days, 10:31:20, [pppoe]TX PADI
320 INFO 0days, 10:31:25, [pppoe]TX PADI
321 INFO 0days, 10:31:30, [pppoe]TX PADI
322 INFO 0days, 10:31:36, [pppoe]TX PADT[session=0000]
323 INFO 0days, 10:31:36, [wan]advanced ddns -wanChanged
324 INFO 0days, 10:31:57, [pppoe]try special dial type 0
325 INFO 0days, 10:31:57, [pppoe]TX PADI
326 INFO 0days, 10:32:02, [pppoe]TX PADI
327 INFO 0days, 10:32:07, [pppoe]TX PADI
328 INFO 0days, 10:32:12, [pppoe]TX PADI
329 INFO 0days, 10:32:18, [pppoe]TX PADT[session=0000]
330 INFO 0days, 10:32:18, [wan]advanced ddns -wanChanged
331 INFO 0days, 10:32:39, [pppoe]try special dial type 0
332 INFO 0days, 10:32:39, [pppoe]TX PADI
333 INFO 0days, 10:32:44, [pppoe]TX PADI
334 INFO 0days, 10:32:49, [pppoe]TX PADI
335 INFO 0days, 10:32:54, [pppoe]TX PADI
336 INFO 0days, 10:33:00, [pppoe]TX PADT[session=0000]
337 INFO 0days, 10:33:00, [wan]advanced ddns -wanChanged
338 INFO 0days, 10:33:03, [dhcps]Send OFFER with ip 192.168.0.101.

339 INFO 0days, 10:33:03, [dhcps]Send ACK to 192.168.0.101.
340 INFO 0days, 10:33:21, [pppoe]try special dial type 0
341 INFO 0days, 10:33:21, [pppoe]TX PADI
342 INFO 0days, 10:33:26, [pppoe]TX PADI
343 INFO 0days, 10:33:31, [pppoe]TX PADI
344 INFO 0days, 10:33:36, [pppoe]TX PADI
345 INFO 0days, 10:33:42, [pppoe]TX PADT[session=0000]
346 INFO 0days, 10:33:42, [wan]advanced ddns -wanChanged
347 INFO 0days, 10:34:03, [pppoe]try special dial type 0
348 INFO 0days, 10:34:03, [pppoe]TX PADI
349 INFO 0days, 10:34:08, [pppoe]TX PADI
350 INFO 0days, 10:34:13, [pppoe]TX PADI
351 INFO 0days, 10:34:18, [pppoe]TX PADI
352 INFO 0days, 10:34:24, [pppoe]TX PADT[session=0000]
353 INFO 0days, 10:34:24, [wan]advanced ddns -wanChanged
354 INFO 0days, 10:34:44, [dhcps]Send OFFER with ip 192.168.0.100.
355 INFO 0days, 10:34:44, [dhcps]Send ACK to 192.168.0.100.
356 INFO 0days, 10:34:45, [pppoe]try special dial type 0
357 INFO 0days, 10:34:45, [pppoe]TX PADI
358 INFO 0days, 10:34:50, [pppoe]TX PADI
359 INFO 0days, 10:34:55, [pppoe]TX PADI
360 INFO 0days, 10:35:00, [pppoe]TX PADI
361 INFO 0days, 10:35:06, [pppoe]TX PADT[session=0000]
362 INFO 0days, 10:35:06, [wan]advanced ddns -wanChanged
363 INFO 0days, 10:35:27, [pppoe]try special dial type 0
364 INFO 0days, 10:35:27, [pppoe]TX PADI
365 INFO 0days, 10:35:32, [pppoe]TX PADI
366 INFO 0days, 10:35:37, [pppoe]TX PADI
367 INFO 0days, 10:35:42, [pppoe]TX PADI
368 INFO 0days, 10:35:48, [pppoe]TX PADT[session=0000]
369 INFO 0days, 10:35:48, [wan]advanced ddns -wanChanged
370 INFO 0days, 10:36:09, [pppoe]try special dial type 0
371 INFO 0days, 10:36:09, [pppoe]TX PADI
372 INFO 0days, 10:36:14, [pppoe]TX PADI
373 INFO 0days, 10:36:19, [pppoe]TX PADI
374 INFO 0days, 10:36:23, [pppoe]TX PADT[session=0000]
375 INFO 0days, 10:36:23, [wan]advanced ddns -wanChanged

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#6
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Re:Configure Archer C80 for FTTH TIM (italian)
2024-05-20 13:41:37

  @alfredopacino 

 

Ok. You can see yourself what's going on here.

 

The router tirelessly sends out (i.e. transmitts, "TX") commands to the ISP, but it never receives ("RX") anything back from the ISP's side.

 

The log should begin like in the sample screenshot I posted earlier. The router at home sends a "PADI" and the ISP should reply with a "PADO". But this is not happening in your case.

 

Does the ONT you've got from the ISP have any status LEDs? If yes, what do they indicate? 

 

Furthermore, in the "Network Map" of the Archer C80 click on the pictogram of the "Archer C80", scroll down to the bottom of that page and verify the Ethernet Status shows something connected to the "Internet" port. (should show "1000Mbps Full Duplex")
 

By the way, is this a brand new FTTH Internet connection that you are trying to use for the first time now? Or did this FTTH connection work fine previously with another router model?

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#7
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Re:Configure Archer C80 for FTTH TIM (italian)
2024-05-20 14:47:40

  @woozle thanks for the help. Here the info you have asked, it seems I have to have a call with my ISP?

 

 

1. The ONT is a ZTE ZXHN F6005. 3 leds: LON is off, PON always blinking, LAN on

2. Ethernet Status correctly shows a 1000Mbps Full Duplex

3. It is a brand new connection

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#8
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Re:Configure Archer C80 for FTTH TIM (italian)-Solution
2024-05-20 15:01:18 - last edited 2024-05-27 11:39:57

  @alfredopacino 

 

Yes, this appears to be a problem only the ISP can solve.

 

I could not find a manual for your particular ZTE ONT, but the following is from the manual of a similar ZTE ZXHN F600. PON definitely has to be solid ON.

 

 

PON          Off                              The ONT registration fails or the system is not powered on.

 

                  Solid green                 The ONT registration is successful.

 

                  Flashing green           The ONT is being registered.

 

Recommended Solution
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#9
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Re:Configure Archer C80 for FTTH TIM (italian)
2024-05-24 19:36:15

  @woozle thanks. The ISP has sent a guy to fix it in my flat. Apparently my fiber slot wasn't even properly set up in the box at ground floor of the building. 

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#10
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