Deco S7 Connection Issues with Tuya Devices on Main Wi-Fi Network

Deco S7 Connection Issues with Tuya Devices on Main Wi-Fi Network

Deco S7 Connection Issues with Tuya Devices on Main Wi-Fi Network
Deco S7 Connection Issues with Tuya Devices on Main Wi-Fi Network
2024-05-22 11:31:38
Model: Deco S7  
Hardware Version:
Firmware Version: 1.4.1 Build 20230324 Rel.50892

Hello everyone,

My Deco S7 can't connect to my Tuya Wi-Fi devices on the main Wi-Fi network. However, it works on the guest Wi-Fi network.

Here’s what I’ve already tried on the main Wi-Fi network:

  • Set it to only work on 2.4GHz
  • Disabled/Enabled Fast Roaming
  • Disabled/Enabled Beamforming
  • Set the same password for both networks

How can I get these devices to work on the main network?

Best regards,

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#1
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1 Reply
Re:Deco S7 Connection Issues with Tuya Devices on Main Wi-Fi Network
2024-05-23 03:22:54

  @AlmeidaFb 

Hi, Have you tried to update Deco S7 to the official 1.4.5 to see whether it helped?

The 1.5.0 firmware is almost ready now, I hope you can help me test whether you still have the same issue on the 1.5.0 version.

Later I'd like to follow up on your case via email in case the firmware upgrade doesn't help.

Please check whether you could receive my email.

Best regards.

 

 

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#2
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