Deco BE85 super unstable

Deco BE85 super unstable

Deco BE85 super unstable
Deco BE85 super unstable
2024-06-22 18:47:42
Model: Deco BE85  
Hardware Version: V1
Firmware Version: 1.0.18

I have 1 Deco BE65 (upstairs) and 2 Deco BE85 downstairs (large house). My internet regularly stops working and I've to go to Network optimization to fix wifi bands. IOT (mostly Goodle nest devices) constanty disconnect or take a minute to respond to voice commands or they just say network not available.

 

My return window has closed so I can't send them back but thinking of selling them, even with a loss as it's the biggest piece of garbage I ever bought. Really people do not buy any of Deco BE85 or Deco BE65, total waste of money!

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#1
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3 Reply
Re:Deco BE85 super unstable
2024-06-24 03:56:12

  @MichaelKo 

Hi, Thank you very much for the feedback.

if you'd like to spend a little more time, I would love to forward your case to the engineers to see whether they have any other suggestions.

In the meantime, could you please help me check the following details:

1. Are the Deco units wirelessly connected to each other?

2. For the unstable mobile devices, are they mainly 2.4GHz supported IOT devices?

3. Did it help if we temporarily disable the "Beamforming" and "fast roaming" under Deco APP>More>Advanced?

 

Wait for your reply and best regards.

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Re:Deco BE85 super unstable
Wednesday
Exact same experience here. Just bought 4 of them and my Nest and IoT devices have very poor wifi performance. I had a Google Mesh system before and it was much better. I needed to upgrade for the multi-gig support.
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Re:Deco BE85 super unstable
Wednesday

  @МайклКо 

how funny it is when people write angry comments that are not supported by any solid evidence of a competently built network infrastructure

First, provide a diagram of the installation and connection of access points in your home.

their location, how they communicate with each other, via ethernet cable or wifi, if the latter, what is their signal level when connected.

is there any noise from other nearby access points, for this you need to walk around and monitor the area using a wifi analyzer on your phone.

 

In general, buying a couple of simple points in terms of positioning and setting up in a multi-story building, connecting them via WiFi and hoping that everything will work stably is a rather naive opinion.

for such purposes, at a minimum, cables are laid between floors so that the points are connected by cable.

Well, in such cases, they don't use simple access points, but more professional ones, for example, the omada solution from tp link

The points are located either on the wall/or on the ceiling, which are powered through a poe switch.

at each point, the width and number of the wifi channel are recorded in different ranges depending on the settings of other points and the presence of noise from neighboring access points.

This is a smart and stable solution.

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