My Deco is giving terrible speed to some devices

My Deco is giving terrible speed to some devices

My Deco is giving terrible speed to some devices
My Deco is giving terrible speed to some devices
2024-06-30 10:20:56
Model: Deco E4  
Hardware Version: V1
Firmware Version: 1.6.1

When first installed, a couple of years ago, by Deco was working just great. Now it is just completely unreliable and unpredictable.

I have one E4R connected via LAN to the modem, and the other E4R is connected wirelessly to extend the range.

Sometimes I have two different devices connected to the same unit (it can be the main unit) and one has 80 Mbps speed and the other 2 Mbps. The next day they might swap and other device will get a low speed.

My phone for example is getting massive fluctuation of speed throughout the day, usually being very slow in the morning.

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Re:My Deco is giving terrible speed to some devices
2024-07-01 08:39:28

  @bazaria 

Hi

 

You could refer to the following suggestions:
1.You could disable QoS from the Deco APP, you might not see an on/off switch for QoS, in that case, please set it back to standard and remove all priority devices.
2. Disable SIP ALG and UPNP from the Deco APP >> MORE >>> Advanced menu.
3. It is recommended that you create a guest network for one of the devices. Open the Deco APP, go to MORE > Guest Network, enable the guest network feature.

 

If the above suggestions do not resolve the issue, please provide the following information:
1. How many client devices do you have in your home?
2. When did you purchase Deco and when did the problem occur?
3. When a problem occurs, it is recommended that you restart Deco to verify whether the problem will be temporarily solved.
Good day.
 

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