Connectivity Issues

Connectivity Issues

Connectivity Issues
Connectivity Issues
2024-07-12 09:21:01
Model: Deco X95  
Hardware Version:
Firmware Version: 1.2.4 Build 20231227 Rel. 63632

Hi There,

 

Today I setup the X95. I individually connected the household devices to the new Deco Router. My Samsung S22 works great, so does the Samsung TV, Both Macbooks and my sons Nintendo Switch. However, my teenage boys Chromebooks and Samsung phones don't work very well. I tested one Chromebook internet speed and it was getting strong internet, but it would not load webpages at all. 

 

I have looked all over the threads and the internet for a solution but I can't seem to find one. Can you please help? All four devices are used for my sons' education purposes.

 

Kind Regards,

 

Feric 

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Re:Connectivity Issues
2024-07-15 06:49:11

  @D_Vader 

Hi,

 

Is it only specific websites that are unable to be accessed, or is all network activity unable to load?

Are other devices able to visit the same page when connect to Deco WIFI?

Please also check if you have set up Parental Control for your son's devices: How to setup Parental Control on the Deco

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