Frequency

Frequency

Frequency
Frequency
2024-08-12 05:21:32 - last edited 2024-08-19 08:43:45
Model: Deco M5  
Hardware Version:
Firmware Version: 1.7.4

My deco home smash router not showing 5Ghz frequency 

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1 Accepted Solution
Re:Frequency-Solution
2024-08-13 09:44:13 - last edited 2024-08-19 08:43:45

  @ashikur32 

Hi, nice to see you again.

Please go to Deco APP>Wi-Fi settings to make sure 5GHz has been enabled.

 

After that, I think it is very likely to be the 5GHz channel.

Could you please go to Deco APP>More>Network Optimization and scan for the current channel for 5GHz?

---Please leave me a picture of the channel scan result.

 

By the way, how long have you had the Deco M5? Did this issue just start recently?

Wait for your reply and best regards.

 

 

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#2
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1 Reply
Re:Frequency-Solution
2024-08-13 09:44:13 - last edited 2024-08-19 08:43:45

  @ashikur32 

Hi, nice to see you again.

Please go to Deco APP>Wi-Fi settings to make sure 5GHz has been enabled.

 

After that, I think it is very likely to be the 5GHz channel.

Could you please go to Deco APP>More>Network Optimization and scan for the current channel for 5GHz?

---Please leave me a picture of the channel scan result.

 

By the way, how long have you had the Deco M5? Did this issue just start recently?

Wait for your reply and best regards.

 

 

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#2
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