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Unable to connect to internet

Unable to connect to internet

Unable to connect to internet
Unable to connect to internet
2024-09-08 16:40:21 - last edited 2024-09-09 09:39:52
Tags: #Network Connectivity
Model: Archer NX200  
Hardware Version: V1
Firmware Version: Archer NX200(EU)_V1_240519

Hi. I buy tp link archer nx 200 5G V1 EU but im unable to connect to internet in my country i from iran i also have TP link archer mr600 4G but it works i need help 

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#1
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9 Reply
Re:Unable to connect to internet
2024-09-09 08:16:31

  @mehdik2 

Hi,

 

Do you mean that the same SIM card can work with Archer MR600 but not the NX200?

Please check the DNS settings on the NX200.

If it still cannot work, please contact the local support directly to get further help.

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#2
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Re:Unable to connect to internet
2024-09-09 11:11:32
Yes sim card can work with archer mr600 4g but in archer nx 200 5g not working I need help i want to send screenshots of details
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#3
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Re:Unable to connect to internet
2024-09-11 20:12:10

  @mehdik2 

File:
IMG_0013.PNGDownload
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#4
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Re:Unable to connect to internet
2024-09-11 20:12:48

  @mehdik2 

File:
IMG_0011.PNGDownload
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#5
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Re:Unable to connect to internet
2024-09-11 20:13:39

  @mehdik2 

File:
IMG_20240909_210304_917.jpgDownload
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#6
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Re:Unable to connect to internet
2024-09-11 20:14:40

  @mehdik2 

File:
IMG_0007.PNGDownload
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#7
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Re:Unable to connect to internet
2024-09-12 01:22:29 - last edited 2024-09-12 01:26:02

  @mehdik2 

Hi, Thanks for the message.

Have you tried to set the "Network Mode" on the Archer NX200 to "4G mode only" to see whether it made any difference?

Please also try to enable "Data Roaming" if you are using it overseas.

 

If still working, please try to save a copy of the system log from the web interface to support.forum@tp-link.com.

 

After that, it is highly appreciated if you could put the same MTN Irancell SIM card into Archer MR600, and save a picture of the following "WAN Interface":

Wait for your reply and best regards.

 

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#8
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Re:Unable to connect to internet
2024-09-12 08:56:56

  @David-TP yes I set on 4g only but nothing change and I also enable Data roaming but nothing change. This screenshot now I send screenshots of tp link archer mr 600 with MTN irancell sim card

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#9
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Re:Unable to connect to internet
2024-09-28 14:33:00

  @Sunshine 

I am Form Iran And I Buy This Device And I Also Wont Be Able To Use My Archer Nx200.

I Try 3 Simcard From 3 Company But my Nx200 Dosnt Work.

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#13
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