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CANNOT GET IP to WAN interface

CANNOT GET IP to WAN interface

CANNOT GET IP to WAN interface
CANNOT GET IP to WAN interface
2024-09-09 02:12:30 - last edited 2024-10-10 09:08:03
Model: Deco X50-5G  
Hardware Version: V1
Firmware Version: Deco X50-5G(EU)_V1.1.5 Build 20240419

I bought this Deco X50-5G last week,

already put SIM card inside,

typed in appropriate APN,for my company's MVPN.

can see the right IP: 10.252.1.11 at the System Log, but the IP cannot bring to the interface, 

daemon.err nrd[11847]: wlanifMapToBandwidth: Invalid bandwidth from driver: 3

user.err : get if addr failed, rc = -1

I use another band brouter such as ZTE MC801A, which is normal, get get the IP in WAN interface and do not have this problem.

Please help me, thanks!

 

below is the system log from Deco_X50-5G:

 

 

Mon Sep 9 09:53:06 2024 user.notice mobile: start dial iface=rmnet_mhi0.1

Mon Sep 9 09:53:06 2024 daemon.notice netifd: wanb (17417): mc.dial

Mon Sep 9 09:53:06 2024 user.notice mobile: dial_ipv4=1 pdp_type=ipv4

Mon Sep 9 09:53:07 2024 daemon.err conn-indicator: [send_query] Failed to send DNS query: Network unreachable

Mon Sep 9 09:53:07 2024 daemon.err nrd[11847]: wlanifMapToBandwidth: Invalid bandwidth from driver: 3

Mon Sep 9 09:53:08 2024 user.notice mobile: get_rt_param(ipv4): 0

Mon Sep 9 09:53:08 2024 user.notice mobile: IPADDRV4= 10.252.1.11

Mon Sep 9 09:53:08 2024 user.notice mobile: MASKV4= 255.255.255.248

Mon Sep 9 09:53:08 2024 user.notice mobile: GATEWAYV4= 10.252.1.12

Mon Sep 9 09:53:08 2024 user.notice mobile: PRIDNSV4=

Mon Sep 9 09:53:08 2024 user.notice mobile: SECDNSV4=

Mon Sep 9 09:53:08 2024 user.notice mobile: MTUV4= 1500

Mon Sep 9 09:53:08 2024 user.warn : [mobile] [GetEventType] qmi_module=1, qmi_msg_id=0x0082

Mon Sep 9 09:53:08 2024 user.warn : [mobile] [PostEvent] Event (id: 0x00000000, type: 0x10000001) return directly.

Mon Sep 9 09:53:08 2024 user.warn : [mobile] [GetEventType] qmi_module=1, qmi_msg_id=0x00C3

Mon Sep 9 09:53:08 2024 user.warn : [mobile] [PostEvent] Event (id: 0x00000000, type: 0x10000001) return directly.

Mon Sep 9 09:53:08 2024 user.warn : [mobile] [GetEventType] qmi_module=1, qmi_msg_id=0x0082

Mon Sep 9 09:53:08 2024 user.warn : [mobile] [PostEvent] Event (id: 0x00000000, type: 0x10000001) return directly.

Mon Sep 9 09:53:08 2024 user.warn : [mobile] [GetEventType] qmi_module=1, qmi_msg_id=0x00C3

Mon Sep 9 09:53:08 2024 user.warn : [mobile] [PostEvent] Event (id: 0x00000000, type: 0x10000001) return directly.

Mon Sep 9 09:53:08 2024 daemon.err nrd[11847]: wlanifMapToBandwidth: Invalid bandwidth from driver: 3

Mon Sep 9 09:53:09 2024 user.warn : [mobile] [GetEventType] qmi_module=1, qmi_msg_id=0x0051

Mon Sep 9 09:53:09 2024 user.warn : [mobile] [PostEvent] Event (id: 0x00000000, type: 0x10000001) return directly.

Mon Sep 9 09:53:09 2024 user.notice mobile: get_rt_param(ipv4): 0

Mon Sep 9 09:53:09 2024 user.notice mobile: IPADDRV4= 10.252.1.11

Mon Sep 9 09:53:09 2024 user.notice mobile: MASKV4= 255.255.255.248

Mon Sep 9 09:53:09 2024 user.notice mobile: GATEWAYV4= 10.252.1.12

Mon Sep 9 09:53:09 2024 user.notice mobile: PRIDNSV4=

Mon Sep 9 09:53:09 2024 user.notice mobile: SECDNSV4=

Mon Sep 9 09:53:09 2024 user.notice mobile: MTUV4= 1500

Mon Sep 9 09:53:09 2024 daemon.err nrd[11847]: wlanifMapToBandwidth: Invalid bandwidth from driver: 3

Mon Sep 9 09:53:10 2024 user.err : get if addr failed, rc = -1

Mon Sep 9 09:53:10 2024 daemon.notice netifd: proto_shell_handler Interface 'wanb' cmd: 1

Mon Sep 9 09:53:10 2024 daemon.notice netifd: proto_shell_script_cb Interface 'wanb'

Mon Sep 9 09:53:10 2024 daemon.notice netifd: proto_shell_task_finish Interface 'wanb' state: 2

Mon Sep 9 09:53:10 2024 daemon.notice netifd: proto_shell_handler Interface 'wanb' cmd: 1

Mon Sep 9 09:53:10 2024 user.notice mobile: teardown wanb rmnet_mhi0.1

Mon Sep 9 09:53:10 2024 daemon.notice netifd: wanb (17571): mc.dial

Mon Sep 9 09:53:10 2024 daemon.notice netifd: proto_shell_script_cb Interface 'wanb'

Mon Sep 9 09:53:10 2024 daemon.notice netifd: proto_shell_task_finish Interface 'wanb' state: 3

Mon Sep 9 09:53:10 2024 daemon.notice netifd: interface_proto_cb Interface 'wanb' state: 2

Mon Sep 9 09:53:10 2024 daemon.notice netifd: interface_proto_cb Interface 'wanb' is now down

Mon Sep 9 09:53:10 2024 daemon.notice netifd: Interface 'wanb' is setting up now

Mon Sep 9 09:53:10 2024 daemon.notice netifd: proto_shell_handler Interface 'wanb' cmd: 0

Mon Sep 9 09:53:10 2024 user.notice mobile: start dial iface=rmnet_mhi0.1

Mon Sep 9 09:53:10 2024 daemon.notice netifd: wanb (17576): mc.dial

Mon Sep 9 09:53:10 2024 user.notice mobile: dial_ipv4=1 pdp_type=ipv4

Mon Sep 9 09:53:10 2024 daemon.err nrd[11847]: wlanifMapToBandwidth: Invalid bandwidth from driver: 3

Mon Sep 9 09:53:10 2024 daemon.err conn-indicator: [send_query] Failed to send DNS query: Network unreachable

Mon Sep 9 09:53:11 2024 daemon.err nrd[11847]: wlanifMapToBandwidth: Invalid bandwidth from driver: 3

Mon Sep 9 09:53:11 2024 user.notice mobile: get_rt_param(ipv4): 0

Mon Sep 9 09:53:11 2024 user.notice mobile: IPADDRV4= 10.252.1.11

Mon Sep 9 09:53:11 2024 user.notice mobile: MASKV4= 255.255.255.248

Mon Sep 9 09:53:11 2024 user.notice mobile: GATEWAYV4= 10.252.1.12

Mon Sep 9 09:53:11 2024 user.notice mobile: PRIDNSV4=

Mon Sep 9 09:53:11 2024 user.notice mobile: SECDNSV4=

Mon Sep 9 09:53:11 2024 user.notice mobile: MTUV4= 1500

Mon Sep 9 09:53:11 2024 user.err : [fan-control]:at_cmd = :simplecom -c at+qtemp

Mon Sep 9 09:53:11 2024 user.warn : [simplecom][assist_signal_handle]:===> [17606]SIGHUP

Mon Sep 9 09:53:11 2024 user.err : [fan-control]:atResp = :at+qtemp

+QTEMP:"modem-lte-sub6-pa1","57"

+QTEMP:"modem-sdr0-pa0","0"

+QTEMP:"modem-sdr0-pa1","0"

+QTEMP:"modem-sdr0-pa2","0"

+QTEMP:"modem-sdr1-pa0","0"

+QTEMP:"modem-sdr1-pa1","0"

+QTEMP:"modem-sdr1-pa2","0"

+QTEMP:"modem-mmw0","0"

+QTEMP:"aoss-0-usr","56"

+QTEMP:"cpuss-0-usr","54"

+QTEMP:"mdmq6-0-usr","55"

+QTEMP:"mdmss-0-usr","55"

+QTEMP:"mdmss-1-usr","55"

+QTEMP:"mdmss-2-usr","55"

+QTEMP:"mdmss-3-usr","55"

+QTEMP:"modem-lte-sMon Sep 9 09:53:11 2024 user.err : [fan-control]:paMaxTemp = :57

Mon Sep 9 09:53:11 2024 user.err : [fan-control]:mdmMaxTemp = :56

Mon Sep 9 09:53:11 2024 user.err : [fan-control]:wifi0Temp = :78

Mon Sep 9 09:53:11 2024 user.err : [fan-control]:wifi1Temp = :67

Mon Sep 9 09:53:11 2024 user.err : [fan-control]:fan_status = :0

Mon Sep 9 09:53:11 2024 user.err : [fan-control]:closed->closed

Mon Sep 9 09:53:11 2024 user.err : [fan-control]:fan zero

Mon Sep 9 09:53:12 2024 daemon.err nrd[11847]: wlanifMapToBandwidth: Invalid bandwidth from driver: 3

Mon Sep 9 09:53:12 2024 user.warn : [mobile] [GetEventType] qmi_module=1, qmi_msg_id=0x0051

Mon Sep 9 09:53:12 2024 user.warn : [mobile] [PostEvent] Event (id: 0x00000000, type: 0x10000001) return directly.

Mon Sep 9 09:53:12 2024 user.notice mobile: get_rt_param(ipv4): 0

Mon Sep 9 09:53:12 2024 user.notice mobile: IPADDRV4= 10.252.1.11

Mon Sep 9 09:53:12 2024 user.notice mobile: MASKV4= 255.255.255.248

Mon Sep 9 09:53:12 2024 user.notice mobile: GATEWAYV4= 10.252.1.12

Mon Sep 9 09:53:12 2024 user.notice mobile: PRIDNSV4=

Mon Sep 9 09:53:12 2024 user.notice mobile: SECDNSV4=

Mon Sep 9 09:53:12 2024 user.notice mobile: MTUV4= 1500

Mon Sep 9 09:53:13 2024 daemon.err nrd[11847]: wlanifMapToBandwidth: Invalid bandwidth from driver: 3

Mon Sep 9 09:53:13 2024 user.err : get if addr failed, rc = -1

Mon Sep 9 09:53:13 2024 daemon.notice netifd: proto_shell_handler Interface 'wanb' cmd: 1

Mon Sep 9 09:53:13 2024 daemon.notice netifd: proto_shell_script_cb Interface 'wanb'

Mon Sep 9 09:53:13 2024 daemon.notice netifd: proto_shell_task_finish Interface 'wanb' state: 2

Mon Sep 9 09:53:13 2024 daemon.notice netifd: proto_shell_handler Interface 'wanb' cmd: 1

Mon Sep 9 09:53:13 2024 user.notice mobile: teardown wanb rmnet_mhi0.1

Mon Sep 9 09:53:13 2024 daemon.notice netifd: wanb (17659): mc.dial

 

 

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#1
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4 Reply
Re:CANNOT GET IP to WAN interface
2024-09-10 07:02:26

  @Benny_Fok 

Hi, May I know your SIM service provider?

Have you tried to use the auto-sync APN settings, instead of manually adding the APN profile?

 

By the way, in the attached logs, Deco X50-5G was indeed online for a short time. So I wonder whether the ipV4 address on the web UI was always 0.0.0.0(LED was solid red, never connected to the mobile internet) or the Deco X50-5G would frequently drop out，then its LED would turn red and IPv4 became 0.0.0.0?

Thank you very much and wait for your reply.

 

 

 

▶Check What's Currently Going on With Deco ▶Deco Starts Supporting Changing Wireless Channels! ▶KidShield Now Open for Trial! Try to leave a Message if urgent help is required.
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#2
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Re:CANNOT GET IP to WAN interface
2024-09-10 07:40:25

  @David-TP 

The service provider is CSL

because my manual APN is a special service that can connect to my company internal network. 

in this SIM card use auto APN also cannot get any WAN IP

 

I use another band router ZTE MC801A do not have this problem. can also use manual APN

 

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#3
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Re:CANNOT GET IP to WAN interface
2024-09-10 10:15:17

  @Benny_Fok 

Hi, Thank you very much for the quick reply.

I might need to follow up on your case via email and ask the senior engineer for more advice.

Please check whether you have received my email.

Thanks again and best regards.

▶Check What's Currently Going on With Deco ▶Deco Starts Supporting Changing Wireless Channels! ▶KidShield Now Open for Trial! Try to leave a Message if urgent help is required.
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#4
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Re:CANNOT GET IP to WAN interface
2024-09-11 03:46:13

  @David-TP 

SIM card provider is CSL

also tried auto APN instead of manual APN, no help

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#5
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Replies: 4

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