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Unstable Connection with TP-Link Archer AX73 – Seeking Advice

Unstable Connection with TP-Link Archer AX73 – Seeking Advice

Unstable Connection with TP-Link Archer AX73 – Seeking Advice
Unstable Connection with TP-Link Archer AX73 – Seeking Advice
2024-10-04 08:26:24 - last edited 2024-10-16 03:10:36
Tags: #Network Connectivity #Router
Model: Archer AX73  
Hardware Version: V1
Firmware Version: Latest (updated on October 2023)

Hello TP-Link community,

I recently upgraded to the TP-Link Archer AX73, and while the Wi-Fi 6 performance is fantastic most of the time, I've been facing intermittent connection drops during heavy usage (e.g., streaming 4K videos or online gaming). The router is running the latest firmware, and I have tried rebooting, changing channels, and adjusting QoS settings, but the issue persists.

Here are the details of my setup:

  • ISP Speed: 500 Mbps Fiber
  • Connected Devices: 12 (laptops, smartphones, smart home devices)
  • Environment: Medium-sized home, router placed centrally
  • Issue Occurrence: Mostly during peak usage hours

I would appreciate any suggestions or tips on how to resolve this issue, whether through further configuration changes or any specific settings for the AX73. Is it possible that the connection drops could be due to interference, or should I look into mesh networking as a potential solution?

Thanks in advance for your assistance!

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4 Reply
Re:Unstable Connection with TP-Link Archer AX73 – Seeking Advice
2024-10-09 04:11:12

  @leejun18 

 

Hi, thanks for posting question here.

According to the official website, the latest firmware was released in this April. Could you please check whether you are using this one? 

If not, it is suggested to upgrade firmware manually following this guide.

 

Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode.
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#2
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Re:Unstable Connection with TP-Link Archer AX73 – Seeking Advice
2024-10-15 08:43:50 - last edited 2024-10-15 08:46:50

  @leejun18 

 

i have the same problem!

 

running it on latest firmware make it worst..

 

now i run Beta 1.3.5 i found on this forum..

 

everytime it reaches top speed the router kinda reboot itself..

 

My theory is the threshold is passed and the router disconnects itself and reboot..

 

maybe the subscription service make all this problem..

 

the status is : POOR CONNECTION.

 

This is my last week waiting for solution before purchasing other brand router..

 

been a loyal customer for 11 years..

 

please give us the reliable TPLINK product back..

 

Hansen - AX73 V1 - Indonesia

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Re:Unstable Connection with TP-Link Archer AX73 – Seeking Advice
2024-10-16 07:22:39

  @Cikoped 

 

Hi, as I know, the latest firmware is 1.3.6. Did you install it before?

Does the router has auto-reboot problem when the router was installed latest firmware version?

If your product is Archer AX73(US) V1, it is suggested to upgrade firmware to the latest referring to this official website.

Then please share the detailed problematic phenomena about the router here and we will provide further suggestions.

It is also suggested to contact local technical support for direct help.

 

 

Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode.
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#4
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Re:Unstable Connection with TP-Link Archer AX73 – Seeking Advice
2024-10-16 08:14:32

  @Marvin_S

 

Halo!


Yes! I use it for 4-5 months, i thought i was in hell..

 

downgraded to 1.3.5, still have disconnect problem..

 

Found beta 1.3.5 2 weeks ago, a little less problem..

 

i dont really understand about the technical, but after updating to 1.3 firmware, this problem came..

 

is it possible to give us the stock firmware? Just label them 1.3.7..

 

i use static IP.., and the system log just say wan port off, lan port off, wan port on.., everytime..

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