m3w no connected devices

m3w no connected devices

m3w no connected devices
m3w no connected devices
2024-10-11 20:18:01 - last edited 2024-11-14 09:21:14
Model: Deco M3W  
Hardware Version: V4
Firmware Version: 1.0.6 build 20201013 rel.22614

hi everyone 

 

i have a deco E4R and M3W in the hall.

 

When i change rooms and leave the main deco area, my devices don't connect to the m3w (my phone is then much closer to m3w than E4R).

 

This is happening after the last couple of firmware updates.

 

The problem is that i can reach up to 100mbps and on the other room i am at about half the speed.

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#1
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Re:m3w no connected devices-Solution
2024-10-12 06:44:00 - last edited 2024-11-14 09:21:14

  @SpirosX 

Hi, Thank you very much for the feedback.

Deco M3W with the current firmware 1.0.7 doesn't support displaying the connected clients. So I think the mobile devices are actually connected to Deco M3W when they are near it but the Deco APP still reported "connected to the main Deco".

Due to the working pattern and protocol/regulation of Wi-Fi technology, the more wireless hops, the slower the speed would be. The satellite Deco will get a lower internet speed than the main Deco. For more details, please refer to Why is my satellite Deco unit not getting the same speed as the main Deco?

Best regards.

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Re:m3w no connected devices-Solution
2024-10-12 06:44:00 - last edited 2024-11-14 09:21:14

  @SpirosX 

Hi, Thank you very much for the feedback.

Deco M3W with the current firmware 1.0.7 doesn't support displaying the connected clients. So I think the mobile devices are actually connected to Deco M3W when they are near it but the Deco APP still reported "connected to the main Deco".

Due to the working pattern and protocol/regulation of Wi-Fi technology, the more wireless hops, the slower the speed would be. The satellite Deco will get a lower internet speed than the main Deco. For more details, please refer to Why is my satellite Deco unit not getting the same speed as the main Deco?

Best regards.

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Re:m3w no connected devices
2024-10-12 13:31:05

  @David-TP 

 

So what you say is that i do connect to the m3w but i don;t see it in the app ?

 

Is there going to be a fix for that anywere in the future ?

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Re:m3w no connected devices
2024-10-14 08:25:00

  @SpirosX 

Hi, yes and they should be connected to Deco M3W Already.

Since Deco M3W has been EOL for quite a long time, its firmware release cycle would take much longer than other models. Currently, there isn't any new firmware scheduled.

Thank you very much and best regards.

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