Cannot create connection alert

Cannot create connection alert

Cannot create connection alert
Cannot create connection alert
3 weeks ago
Model: Deco XE75 Pro  
Hardware Version: V20
Firmware Version:

no matter what i get unable to create the device online alert. please try again. have tried all solutions online, rebooting, trying to create a parental profile, trying from 4g as opposed to wifi. nothing works. has been like this for months.

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IMG_8487.PNGDownload
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#1
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Re:Cannot create connection alert
3 weeks ago

  @njarecki 

Hi, welcome to the community.

Could you please also help me submit the Deco APP log?

(if you are on Deco APP 3.8.102/112, There is a "Feedback" button at the bottom right. please make sure to tick "Add system log" when submitting the feedback.)

 

Thank you very much and best regards.

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#2
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