Still struggling to connect to the internet with a new router. 

I am with Onestream, what ISP should I pick on the drop down list? I thought BT VDSL as it is apparently through Openreach, but no luck. I also tried "other". 

When I get to the below screen, is the username and password here a predetermined one or is it a new one I am setting up for the account? It's not very clear.