Problem with CLOUD, Tether and TP Link ID

Problem with CLOUD, Tether and TP Link ID

Problem with CLOUD, Tether and TP Link ID
Problem with CLOUD, Tether and TP Link ID
a week ago
Model: Archer NX200  
Hardware Version: V1
Firmware Version: 1.1.0 3.0.0 v60a2.0 Build 240519 Rel.754n

Hello, I’m seeking advice. With my Archer NX200 V1 router, I’m unable to log into TP-Link Cloud through the web interface. In the Tether app cant boud router with my TP-Link ID. The login credentials are correct, but when I attempt to sign in, an "unknown" error message appears. If I try to bind the device in Tether, it says, "Unable to bind device. Please try again later."

I’ve already tried  resetting the router to factory settings, but the issue persists. Following hotline advice, I changed the DNS gateway, but this didn’t work either. I also reset my password, but still no success. I even created a new ID with a new email address after FACTORY resetting the router again, yet the problem remains. I can, however, log into the cloud through the web. Thanks PEPE

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Re:Problem with CLOUD, Tether and TP Link ID
a week ago

  @PEPEpueblo 

Hi,

 

Make sure that the Interent on the router is working normally, and connect your phone to the NX200 and try to bind the TP-Link ID again.

If it still fails, please also provide a screenshot of the error message and also it works well on the webpage.

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Re:Problem with CLOUD, Tether and TP Link ID
a week ago

  @Sunshine Hi, I'm sending screenshots.

Internet connection OK

Internet connection is OK

 

Attempt to log in to the cloud

Attempt to log in to the cloud

 

 try to bind the device in Tether

try to bind the device in Tether.

 

Here, I tested how the login behaves when I enter the wrong password.

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