Deco App Showing Unknown Status of Connected Clients
Hey TP-LINK !!
I have been facing this issue since i bought my mesh system some of my devices status is Unknown on Deco App? Please fix it as soon as possible.
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Hi, thanks for posting question here.
According to the screenshots you shared, the problem is that the signal source that your clients connected are unknown.
It is suggested to check firmware Upgrade on Deco app and update firmware first.
Then please update Deco app from Google Play or Apple Store.
Then please turn off Fast Roaming under Advanced part and Mesh technology for a try.
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@Marvin_S I'm using latest firmware of Deco System and Deco App
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Hi，may I confirm whether you have turned off Fast Roaming under Advanced part and Mesh technology for a try?
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@Marvin_S Yes i do and even i turned OFF beamforming too
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