Deco X50 poe blocking certain websites

Deco X50 poe blocking certain websites

Deco X50 poe blocking certain websites
Deco X50 poe blocking certain websites
3 weeks ago
Tags: #website block
Model: Deco X50 - PoE  
Hardware Version: V2
Firmware Version: 1.0.6 Build 20240809 Rel. 67695

Hi I need help

 

some websites are blocked such as lazada websites lazada.com.

 

This is not isp blocked, I already tried

connect directly the laptop to modem all are accesible

clone mac address of laptop to deco x50 poe

change dns

 

deco x50 poe is newly bought I also tried to reset it. no parental control, no home shield and others

 

I previously use S7 this don't have problem

 

 

 

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#1
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6 Reply
Re:Deco X50 poe blocking certain websites
3 weeks ago

  @Trowa 

Hi, Thank you very much for the feedback.

A new firmware 1.4.4 was released for Deco X50-POE(EU/US). It is suggested to install this version to see whether it helped or not:

https://community.tp-link.com/en/home/forum/topic/710398

 

By the way, would there be any error message when you failed to access lazada.com?

Can you reproduce this issue on different devices?

Wait for your reply and best regards.

 

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#2
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Re:Deco X50 poe blocking certain websites
3 weeks ago

  @David-TP 

David-TP wrote

  @Trowa 

Hi, Thank you very much for the feedback.

A new firmware 1.4.4 was released for Deco X50-POE(EU/US). It is suggested to install this version to see whether it helped or not:

https://community.tp-link.com/en/home/forum/topic/710398

 

By the way, would there be any error message when you failed to access lazada.com?

Can you reproduce this issue on different devices?

Wait for your reply and best regards.

 

 Hi david thanks for the reply

 

This is what I see when I click the link that you send. No firmware version 1.4.4 also I am using Deco X50-PoE(US) ver 2.0

 

 

For the lazada website. Error is "took long to respond".  same error on all other devices. Also I can ping www.lazada.com.ph using cmd

 

 

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#3
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Re:Deco X50 poe blocking certain websites
3 weeks ago

  @Trowa 

Hi, the 1.4.4 firmware was just released for Deco X50-POE(EU/US)_v2. If you access the local website, there might be a delay in uploading the latest firmware version.

You can go to the https://www.tp-link.com/us/support/download/deco-x50-poe/v2/#Firmware to download the proper firmware.

 

Thank you very much and best regards.

 

 

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#4
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Re:Deco X50 poe blocking certain websites
3 weeks ago

  @David-TP 

Hi David

I have successfuly updated the firmware but this didn't solve the issue of blocked websites.

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#5
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Re:Deco X50 poe blocking certain websites
2 weeks ago

  @Trowa 

Thank you very much for the update. I'll follow up on your case via email to ask the engineer for more advice.

Please check if you received my email later.

Best regards.

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#6
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Re:Deco X50 poe blocking certain websites
2 weeks ago

Hi  @David-TP 

Thank you, I already received the e-mail TKID241200949

 

regards

Mark

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#7
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Helpful: 1

Views: 135

Replies: 6

Tags

website block
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