All Deco X50-POE Off-Line
Hi,
I'm installing Deco X50-POE in big house (5 Floors), I'm using Archer X50 as a router connected to house main Fiber box and to House switch to the other end.
Then connecting 14x Deco X50-POE through the switch.
My issue is that Deco App shows all devices except Main one as Offline.
Issue comes up whenever I connected more than 10x Deco X50-POE to the Mesh.
I Need your urgent help, since I have 10x more Deco X50-POE to be connected to the mesh as well.
Highly appreciated,,,
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Hi, Can I also have the model number of the POE switch?
When Deco APP reported satellite Deco X50-POE units offline, how about the LED status on these units? Can you still have an internet connection from these units?
Could you please also refer to this link to help me submit the Deco APP log:
Wait for your reply and best regards.
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my message is not quite on the point of your post, but I'll write it anyway
my opinion: you didn't quite choose the right devices for such a relatively large-scale task
you should have looked at tp link omada business solutions
https://www.tp-link.com/en/omada-sdn/
directly on your problem, most likely there is a maximum number of access points in some models
I ran deco with a maximum of 9 S4 points, apparently 10 points is the limit
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Hi, Can I also have the model number of the POE switch?
When Deco APP reported satellite Deco X50-POE units offline, how about the LED status on these units? Can you still have an internet connection from these units?
Could you please also refer to this link to help me submit the Deco APP log:
Wait for your reply and best regards.
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Hi David,
I'm using 1x TL-SG1428PE and 3x TL-SG1218MPE switches.
And yes, all Decos are working fine and LED is green as it should be. It's only the App showing all Satellite offline.
App log submitted a minute ago.
Highly appreciated,,,
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Thank you very much for the update. The APP logs have been forwarded to the senior engineer for further assistance.
Please check the email later for more suggestions.
Best regards.
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