Google Home commands

Google Home commands

Google Home commands
Google Home commands
2 weeks ago - last edited a week ago
Model: Deco BE65  
Hardware Version: V1
Firmware Version: 1.0.8

I've linked my Deco to my Google Home and the commands work to for switching things on...but I can't turn them off without it asking for a PIN.

 

I've tried 0000 and it doesn't work. I've also tried to look for a PIN setting but can't find one.

 

Legacy threads suggested when you first connect the device tto Google Home here's a PIN setting where you can change it, but that doesn't appear anymore.

 

What gives?

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#1
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1 Accepted Solution
Re:Google Home commands-Solution
a week ago - last edited a week ago

  @MoCash21 

Hi, Could you please refer to this link to submit the Deco APP log first:

How to submit Deco APP log

 

Usually, the PIN settings could be found under Deco APP>"三' on the top left> Link Account>Google Assistant>"PIN Settings"

(I can still see it on my iPhone and can I have a screenshot on your mobile phone?)

Wait for your reply and best regards.

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#2
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Re:Google Home commands-Solution
a week ago - last edited a week ago

  @MoCash21 

Hi, Could you please refer to this link to submit the Deco APP log first:

How to submit Deco APP log

 

Usually, the PIN settings could be found under Deco APP>"三' on the top left> Link Account>Google Assistant>"PIN Settings"

(I can still see it on my iPhone and can I have a screenshot on your mobile phone?)

Wait for your reply and best regards.

Recommended Solution
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#2
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Re:Google Home commands
a week ago

  @David-TP 

 

Hi David,


Amazing, that worked!

 

This wasn't immediately obvious, as I tried on the web portal and followed the various articles that TP-Link have posted which suggest this setting is found only when first connecting to Google Home. I think they should be updated as they confused the user:

 

https://www.tp-link.com/uk/support/faq/2891/

 

https://www.tp-link.com/us/support/faq/2892/

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