TP-Link Archer VR400 V2 lost a Port after broadband outage
We lost broadband for a few days due to the storm.
When it was switched back on i noticed one of the ports wasnt working, the others were ok.
Any ideas whats happened?
(Archer VR 400 V2)
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Downed power lines can cause power outages. Before the power goes out, though, voltage along power lines often fluctuates wildly, which causes dangerous power surges.
When larger appliances in your home (like your AC) shut off, all the electricity it had been receiving suddenly has nowhere to go. This results in a very brief increase in voltage throughout your home’s wiring. Anything hooked up to your home’s electrical system can be damaged by this surge.
Surge protectors work by monitoring the amount of voltage that flows along wiring. If it detects a dangerous spike in voltage, the surge protector immediately diverts the extra voltage into the earth via a “ground wire.”
Point-of-use (POS) surge protectors are designed to protect one (or more) appliances. POS surge protectors are installed between the outlet and the appliance(s) it protects.
These surge protectors help catch any leftover voltage from larger internal power surges before it reaches your electronics. The good news is that these surge protectors don’t require professional installation. In fact, you can find point-of-use surge protectors at most general stores and can install them easily on your own.
In addition most of the home UPS devices except the uninterrrupted power supply include surge protection on their power outlets as well.
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Sorry, No, it wasn`t a power cut... the Fibre cable was cut in the storm
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A lightnning storm theoretically can harm VR400 via its DSL or ethernet ports as well, but fibre cable cut shouldn't have caused any harm to this device.
How did you test the ethernet port and conclude it's not working ?
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simply by removing the other three attached PC`s that are in the neighboring ports and trying them in that one faulty port...... none of them worked!
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Hi, thanks for posting question here.
It is suggested to contact local retailer or support to confirm compliance with warranty policy.
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Marvin_S wrote
Hi, thanks for posting question here.
It is suggested to contact local retailer or support to confirm compliance with warranty policy.
Long out of warranty, but as this is supposed to be a TP-Link forum i thought someone might possibly know what the problem is?? !!
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Hi, thanks for your further explanation.
Clearly, as your troubleshooting showed, one port on the device got broken. It is possible that the device got aged, the accident(storm cut down your broadband) or the comprehensive result of all kinds of unknown issues we do not know.
If you have to use 4 ports on the device, it is recommended to consider a brand-new.
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