TV box connected - no internet (Deco M4)

TV box connected - no internet (Deco M4)

TV box connected - no internet (Deco M4)
TV box connected - no internet (Deco M4)
2025-02-28 11:25:06 - last edited 2025-02-28 11:41:15
Model: Deco M4  
Hardware Version: V2
Firmware Version: 1.6.2 Build 20240308 Rel. 55841

Hi,

My Giga TV box was working 100% via Deco Wifi. Currently show as connected - no internet.

I have looked at all suggestions in threads like changing IP to static / or DHCP. Restaring Deco, modem, My Giga (even Factory reset).

My Giga works fine on other Wifi like my phone as a hot spot or via LAN.

 

I have 9 other devices connected via Deco Wifi without any internet problems.

Should I update to 1.6.5 Build 20241231 Rel. 41802 ?

Please help me out

 

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Re:TV box connected - no internet (Deco M4)
2025-03-03 03:34:44

  @SuperbosS 

 

Hi, welcome to our community.

Yes, it is suggested update firmware to latest then check again.

You may also connect the TV to the Deco guest network for a try.

Thank you and best regards.

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