XE75 Blocking Access to official gov site

XE75 Blocking Access to official gov site

XE75 Blocking Access to official gov site
XE75 Blocking Access to official gov site
2 weeks ago

Hi,

 

my XE75 is blocking Access to l_o_g_i_n g_o_v _pl_ . Outside my network that Works perfectly. Why is that? How to bypass this?

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#1
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3 Reply
Re:XE75 Blocking Access to official gov site
2 weeks ago

  @KG89 

Hi, Thanks for the feedback.

Have you checked under Network Security>Web protection, whether it was mis-blocked by the web protection?

By the way, all the devices that are connected to Deco can't access this site, right?

 

 

Wait for your reply and best regards.

 

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#2
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Re:XE75 Blocking Access to official gov site
2 weeks ago

  @David-TP 

 

Yes, it affects many different devices (iOS, windows, macOS). I don't have web protection in my deco app

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#3
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Re:XE75 Blocking Access to official gov site
2 weeks ago - last edited 2 weeks ago

  @KG89 

Hi, Thanks for the update.

Is Deco XE75 in "Wireless Router" mode under Deco APP>More>Advanced>Operation Mode?

Please also check whether you have set parental control profiles for these devices 

 

By the way, Have you subscribed to HomeShield Security+ or Advanced Parental Control?

Later, I'd like to follow up on your case via email. Please check whether you can receive my email.

Best regards.

 

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#4
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