I own a Deco X60, I have been trying to add S4 to my network. They add in the app, but they never function. None of my cell phones or computers connect to the add-on S4s, I tried already with two S4s. No luck.
Are these two systems compatible? Am I doing something wrong?
Thank you.
Hi, welcome to our community.
After adding, if you you can see Deco S4 showing online on Deco app, what is the LED status on S4?
All Decos are compatible and can set up one Deco mesh network.
You may refer to the two guides to try again:
How to add an additional unit to your Deco network
Encountering an Error When Adding a Deco
It is also suggested to contact local technical hotline for direct help.
Thank you and best regards.
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