AC7 and WA801N as dual wired access points

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AC7 and WA801N as dual wired access points

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AC7 and WA801N as dual wired access points
AC7 and WA801N as dual wired access points
2014-12-15 07:15:16
Region : Spain

Model : Archer C7

Hardware Version : Not Clear

Firmware Version : 3.14.1 Build 140929 Rel.33293n

ISP :


I have a very simple network configuration. One AC7 (AP1) and other WA801N (AP2), configured as wired access point, connected via ethernet to a gigabit switch. Another wired router is connected to the switch, which provides internet access. I have several wifi devices connected to each wifi router. I use this setup to provide wifi to a two floor building, because only one router won't give enough range. Everything is working fine.

When using a laptop and going from one floor to another, the laptop switches the wifi network it is using. I can still access internet and ping to the new wifi router.

The problem is that I can no longer access devices connected to the old wifi router. As an example, when I roam from AP1 to AP2, AP2 becomes available without problems, I get access to the network and internet, but can't ping AP1,neither any of the devices connected to it. After several minutes (like 3-4 minutes) I can access again to AP1, and to devices connected to it.

It looks like AC7 is expecting packets from the laptop through its wifi interface, and when switching to WA801, they enter via the wired ethernet... and the arp table is not updated, until some timeout is reached.

Is this the expected behaviour when switching from one access point to another? Does it make sense? Is there a way to reduce the waiting period from minutes to seconds?

Thanks in advance!
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#1
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9 Reply
Re:AC7 and WA801N as dual wired access points
2014-12-16 09:26:05
When roam from AP2 to AP1, does the problem occur as well? You may try to adjust address lease time.
Or configure static IP to see if it helps.
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#2
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Re:AC7 and WA801N as dual wired access points
2014-12-17 18:01:28

Mavis wrote

When roam from AP2 to AP1, does the problem occur as well? You may try to adjust address lease time.
Or configure static IP to see if it helps.


The problem also happens with static ips defined.
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#4
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Re:AC7 and WA801N as dual wired access points
2014-12-17 18:03:03

fotodamaris wrote

are all in same subnet


Both APs are on the same subnet, all connected devices are also on the same subnet.
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#5
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Re:AC7 and WA801N as dual wired access points
2014-12-18 09:25:11
Does it just happen on a specific laptop?
Update firmware for both units.
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#6
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Re:AC7 and WA801N as dual wired access points
2014-12-19 05:41:53

Mavis wrote

Does it just happen on a specific laptop?
Update firmware for both units.


I'm using the latest firmware on both. After testing, the problem is located on the C7 router. When romaing from wifi to ethernet with any client, output to the ethernet port is delayed 3 or 4 minutes. Using wireshark/tcpdump shows that broadcast (stp/arp) traffic is exiting the router through the ethernet to the client, but no other packets could pass.After 3 or 4 minutes, connection is restored.

Looks like router is updating its ports using stp, and its implementation is buggy,
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#7
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Re:AC7 and WA801N as dual wired access points
2014-12-23 13:56:07
C7 is a router and not many people buy it but use it as an access point...But anyway, it is working quite good in my case.
If you verified that it is a configuration or firmware problem or something else, confirm with TP-LINK techinician directly.
For Spanish Users
.Local No.:+34 902 060365
.E-mail:soporte.es@tp-link.com
.Service Time:From 9:00 to 19:00 - Monday to Friday (except holidays)
.
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#8
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Re:AC7 and WA801N as dual wired access points
2014-12-29 07:44:24

Vivian wrote

C7 is a router and not many people buy it but use it as an access point...But anyway, it is working quite good in my case.
If you verified that it is a configuration or firmware problem or something else, confirm with TP-LINK techinician directly.
For Spanish Users
.Local No.:+34 902 060365
.E-mail:soporte.es@tp-link.com
.Service Time:From 9:00 to 19:00 - Monday to Friday (except holidays)
.


C7 was the fastest/cheapest device to get wifi ac at that moment, as a bonus, it has a wam port, that can be useful in the future and has also good support from the openwrt community.

Local support from Spain (support.es@tp-link...) told me that 5 minutes were fine when switching between access points, and that there was no option to improve that.

Support people from support@tp-link.. have been very helpful, trying reproduce my setup in their lab. However, they haven't been able to figure why I have to wait 5 minutes to get connection back. I have sent them wireshark captures, screen captures, etc with no luck.
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#9
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Re:AC7 and WA801N as dual wired access points
2014-12-29 10:39:53
Good to know that. Share it here if there is any progress becase I am curious about how it is going... :o
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#10
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Re:AC7 and WA801N as dual wired access points
2018-08-30 05:54:02
Hi there,
sorry to exhume this old thread,
I was aware of this bug as I have encountered this same issue since I got my C7 nearly 2y ago!
Is it still unsolved to everybody here?

Region : Italy
Model : Archer C7
Hardware Version : Archer C7 v2 00000000
Firmware Version : 3.15.1 Build 160616 Rel.44182n

Got a multiple access point network configuration:
two AC7,
same SSID, same password, different channel,
configured as wired access point,
connected via ethernet to my ISP router, which provides internet access.
WAN, DHCP and NAT on the two AC7 is disabled.
I have to use use this setup to provide wifi to a large building,
because only one router won't give enough range.

Everything is set up following this faq:
http://www.tp-link.com/us/faq-417.html
I've got several wifi devices connected to each AP, and everything is working fine.

But there's a little issue:
When my devices, all with static ip and in the same subnet, roam from AP1 to AP2 (especially mobile devices),
they can no longer access to the internet.
Only after several minutes (about 3/4),
I get internet access again.
Why is this?
Have you found a way to reduce the waiting period from minutes to seconds?

This bug disappears if both C7 are connected through the WAN port,
and until now I have been using them by like that (WAN),
but now this is not ideal anymore as the clients cannot comunicate (printer) if connected on two different Archer C7,
so I would prefer them as wired access point.

Is this solved on the new FW?
Otherwise I'm sending them back as the 2y warranty is going to end soon...
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#11
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