Connected device is in the offline list after renaming
Connected device is in the offline list after renaming
Hello,
I have several devices (Homey Pro, iRobot, ...) that are connected to Deco devices, I see them in the online list, but the details of these devices say "Connected to: Unknown". If I rename this device, it moves from the online list to the offline list, but the device is still connected. The other devices work normally, they show the specific Deco device in the "Connected to" list, and after renaming I see them in the online list.
This behavior is general for WiFi and LAN connections.
Router: Deco X50-DSL
Mesh satelites: Deco BE22
Re:Connected device is in the offline list after renaming
Hi, welcome to the community.
Could you please refer to this link to help me submit the Deco App log:
Please also attach a screenshot of the network map on the Deco App, such as:
Wait for your reply.
Best regards.