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NX510v has no telephony menu

 
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NX510v has no telephony menu

NX510v has no telephony menu
NX510v has no telephony menu
2026-02-12 18:58:20 - last edited 2026-02-15 11:26:59
Tags: #Telephony
Model: NX510v  
Hardware Version: V1
Firmware Version: 1.3.0 3.0.0 v6060.0 Build 250905 Rel.37419n

There is no "Telephony" menu availiable under the "Advanced" menu in the top and/or menu.

 

This is what my overview shows.. I would here expect to phone availiability, but maybe I am wrong.. 

No Telephony menu

NB. 

I ordered it from UK shipped to EU. Once opened in EU nx510v requested a firmware upgrade, which it got. And this is the status..
My question is : Would I have been able to see the Telephony menu, if I had not updated it. - Or is this a general "issue" not being able to find/see the menu? 

 

Thanks in advance.

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1 Accepted Solution
Re:NX510v has no telephony menu-Solution
2026-02-13 05:58:01 - last edited 2026-02-15 11:26:59

  @David-TP 

 

Hi David,

 

Thx for your quick reply..

 

As additional information.. I did not buy the nx510v from my ISP or any other ISP. - I bought from Amazon directly, and therefore it would surprice me if the nx510v should be firmware "locked".. 

 

However does TP-link have an ISP translation table over all ISP that you have a joint venture with.. so I can back track the ISP number of mine..?

 

Best regards

 

 

---- Updated/Info added 15.02.2026 ----

The nx510v work out of the box with the current firmware, even though the setup of phone is not availiable.

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2 Reply
Re:NX510v has no telephony menu
2026-02-13 03:25:58

  @MrLightBlue 

Hi, welcome to the community.

As NX510v is a service provider model, the Telephony is likely an advanced feature locked by the mobile ISP.

You can send an email to the local technical support with the current firmware version, as well as the ISP version, here  for further confirmation：

https://www.tp-link.com/en/support/contact-technical-support/#Hotline-Support

Best regards.

 

 

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#2
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Re:NX510v has no telephony menu-Solution
2026-02-13 05:58:01 - last edited 2026-02-15 11:26:59

  @David-TP 

 

Hi David,

 

Thx for your quick reply..

 

As additional information.. I did not buy the nx510v from my ISP or any other ISP. - I bought from Amazon directly, and therefore it would surprice me if the nx510v should be firmware "locked".. 

 

However does TP-link have an ISP translation table over all ISP that you have a joint venture with.. so I can back track the ISP number of mine..?

 

Best regards

 

 

---- Updated/Info added 15.02.2026 ----

The nx510v work out of the box with the current firmware, even though the setup of phone is not availiable.

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#3
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