@csotelo From your tests it does appear you have two defective Deco M5 units. If you can, return them or send for replacement under the warranty. Forcing factory reset will not fix defective...

@troyincanada How many Deco X20 do you have, and also do you have cable modem or cable gateway? If you can give me your cable modem/gateway brand name and model number, I can figure what it is.

@csotelo It is unlikely but possible that you've got two defective units. Here are steps to check if your Deco M5 work correctly. 1. Verify Ethernet backhaul. You said you connected all Deco with...

@M4DECO @David-TP I just noticed the signal link icon is different, too: it can have up to four bars in iOS and only up to 3 bars in Android.

@David-TP I have Satellite Deco M9 Plus (Bedroom). It is connected to Main Deco M9 Plus (Living Room) wirelessly. Since I had Deco app, its link to Main Deco was always shown as two or three blue...

@David-TP Just submitted feedback through the app, but also repeating it here. Network diagram cuts the bottom Deco info, while there is still a lot of space to show it: When I select Full Screen, I...