@TP-Link I've opened port forwarding for all ports and now the error message is different. Can you check the device again to see if it's responding now?

@TP-Link The router name is Unified Services Router - DSR-500 As of right now, there are no firewall rules set. When I connect to the network, the Deco routers are able to self update so I know they...

@TP-Link 1. Yes I have refreshed the Deco APP / logged out and signed in again. 2. I'll try another mobile phone but I expect it to be the same Mac address is: d8:07:b6:66:53:e8 I have 2 other Deco...

@TP-Link Cloud Management only works when I'm on the internal network, not when I'm away from the network. I imagine it's because some ports are not available so I'm trying to figure out what ports...

Hi there, I'm running a couple of Decos behind a load balancer etc. I've noticed that cloud management doesn't work in this mode. Is there a way I can enable this? Does any one know what Port it runs...