@CheGuevara The issue could be on 2.4Ghz, it's suggested to disable 2.4Ghz but force all devices use 5Ghz. Also you can try to change the wireless channels. I did not see the issue on my EAPs but I...

@MannyF You are right the EAP cannot send signal to the "back" of the antenna. I'm thinking that you can actually buy additional EAP245/EAP225 and set up Mesh network on floor 2/3 So you will still...

@ScrotTailNern Is there any details about your VLAN settings? I think the Phone and the Voice gateway should be able to detect the tagged data. You may contact your phone support and ask how to let...

Not sure what happens but it sounds like the switch is not working correctly. I think it could be a firmware/software issue but this switch does not have console port, so we are not able to switch to...

@tomsch You can try to change the wireless channel of the SSID. 1,6 or 11 are recommended. However there are so many limitations on 2.4Ghz. I have EAP225-Outdoor and EAP245 both of them have better...

@ITV Are you talking about this community? test 8.8.8.8 I'm happy to see tplink admin block all 3rd party link here. In old days there were full of trash threads all day. Now it's rare to see such...