Thanks for your reply. I tried clearing the cache and still it didn't work. This is using IE and Windows 8. So I used my other laptop running Firefox and Windows 7. Guess what... it worked first time.

Model : TD-W8961ND Hardware Version : V1 Firmware Version : 100722 ISP : Talk Talk I've downloaded the firmware update 111125 and followed the instructions. The progress bar reaches 100% but the...