Forums/
Tapo Smart Camera
2025-09-26 20:43:39
@Solla-topee Got a nice update, the support team that's been handling the issue has now said that the camera will need to be sent back. But as the issue may still be with the C100 they're looking at...
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Forums/
Tapo Smart Camera
2025-09-10 14:25:19
@Solla-topee Thank you for the reply, I have been in touch with the support team who are struggling to figure out the issue with the C100. They've even given me a new firmware but thats just causing...
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Forums/
Tapo Smart Camera
2025-08-27 12:38:00
@Solla-topee Appears I'm not the only one that has had this issue: https://community.tp-link.com/en/smart-home/forum/topic/508748 https://community.tp-link.com/en/smart-home/forum/topic/833038
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Forums/
Tapo Smart Camera
2025-08-27 11:42:11
@Solla-topee Other devices that are older & connect to the 2.5ghz have no problems at all. Thats why I'm thinking its more an issue with the camera itself than my WiFi. Today I've disabled one...
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Forums/
Tapo Smart Camera
2025-08-26 19:11:44
@Solla-topee Right I've done another test with the camera within the app, with the main WiFi router as the main connection & my Tapo hub I have as a backup wifi. But its still gone offline today in...
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Forums/
Tapo Smart Camera
2025-08-25 13:21:26
@Solla-topee Trouble shooting: 1, Router is working perfectly (Deco Mesh) 2, Tapo camera in the same room as the router & other devices working perfectly 3, All firmware are up to date 4, Tapo App up...
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