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Wireless
2024-03-20 11:31:14
@MagmaTeatro To better assist you, I've created a support ticket via your registered email address, and escalated it to our support engineer to look into the issue. The ticket ID is TKID240339391....
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Controllers
2024-03-20 11:04:13
@BvanDiermen To better assist you, I've created a support ticket via your registered email address, and escalated it to our support engineer to look into the issue. The ticket ID is TKID240339360....
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Controllers
2024-03-20 09:58:45
@ceejaybassist To better assist you, I've created a support ticket via your registered email address, and escalated it to our support engineer to look into the issue. The ticket ID is TKID240339276....
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Forums/
Wireless
2024-03-20 09:32:05
@das1996 We will provide feedback to our relevant department. As soon as we have any news, we will contact you.
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2024-03-20 08:47:30
@d0ugmac1 Yes, it is the truth. We will report this issue to the released department. However, I have received news that our hardware controller will update its firmware to version 5.13.30. X later.
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2024-03-20 08:13:23
@Quigs First, you can try creating a rule to allow your NVR to access the cameras. You can make it bi-directional. Then you can set the second rule to deny your POE VLAN access to the secure network....
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