Hello @Mariomark1541, To better assist you, I've created a support ticket via your registered email address, and escalated it to our support engineer to look into the issue. The ticket ID is...

Hi @ikheetjeff, To better assist you, I've created a support ticket via your registered email address, and escalated it to our support engineer to look into the issue. The ticket ID is TKID230931967,...

Hello @Mariomark1541, May I know the original firmware version and the current firmware version of your EAP650？ Did it affect your actual network connection? Does the client device have unstable or...

Hi @BartD.， Thank you for your valued feedback! Glad to hear that your concern was resolved finally. Hope you enjoy the Internet with TP-Link products and have a great day!

Hi @Ser, May I know the current firmware version of your OC200 and the previous version before you upgraded it? Please open a web browser manually after connecting the phone to the Portal for...

Hi @Yopollo63， Thank you for your valued feedback! Glad to hear that your concern was resolved finally. Hope you enjoy the Internet with TP-Link products and have a great day!