Dear @dominguess To better assist you, I've created a support ticket via your registered email address, and escalated it to our support engineer to look into the issue. The ticket ID is...

Hi @MichaelJ459 I don't have a time schedule can provide. But if there is any update, you will receive the notice via Omada Controller.

Dear @TomasAAA Please try disable the default VLAN1 on SSID settings.

Dear @dominguess May I know these Shelly Door & Window 2 devices are shown to be connected to which Omada product? The Router ER7206 or the switch TL-SG2210MP? Are these Shelly Door & Window 2...

Dear @MichaelJ459 Thank you for your kindly feedback! 802.11r requires EAP firmware to support it. We are not able to just enable it on Controller. Please wait for EAP firmware updating.

Dear @GPB I took some time to confirm this information with product engineers. It seems like the US website SPEC has wrong info. The correct number is 24dBm. I will report this issue to US website...