Forums/
Gateways
a week ago
@Clive_A Thank you Clive. Escalating by opening a ticket was the way to go. They checked only one of the controllers, and eventually fixed it on all of them. Thank you so much we can consider this...
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Forums/
Gateways
2 weeks ago
Circling back with updates, will reply to the open ticket as well. The situation is this: ER605 v2.0 - 2.2.3 - OK ER605 v1.0 - 1.3.1 - OK ER605 v2.20 - 2.2.6 - ISSUES ER605 v1.0 - 1.3.1 - OK ER605...
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Forums/
Gateways
2 weeks ago
@Clive_A - I've just sent the e-mail to open the ticket. Provided the requested information. If anything else is needed, just reply to the ticket and I'll make sure you get everything that you might...
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Forums/
Gateways
3 weeks ago
@Clive_A here are the screenshots with the firmware versions - as requested. For the other request (the network diagram and the role of this router in this VPN connection ?!?!) - I believe I didn't...
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Forums/
Gateways
2025-08-13 10:47:54
@p3r3s That is correct. And what puzzles me is that it's random, or every 24 hours or smth.... Basically if clients are connected 24/7 it stays on. When the last person disconnects, the entire...
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Forums/
Gateways
2025-08-12 04:55:43
Hi team So for about 5 days now, OpenVPN shuts off randomly. Basically the client is unable to connect with a request timeout error message. Checking if 1194 port is open results in an error. But as...
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