@Heidi_Alp i hadn't consider it, i will give it a try. the ISP had indicated that my current package allows me up to 4mbps, but as it seems im stuck at 1mbps so i was thinking it is router related.

Hie my Current Data rate for Downstream is very low for my adsl router. is there a way to fix this. below is the image of the current statistics and modem settings