@Helga Hi, thanks for posting question here. Here are two methods to reset the Deco/Deco network, and you may refer to Method 2 to reset each Deco unit in the guide: Method 2: Press the Reset button...

@Alphonse9-_ Hi, welcome to our community. For your question, please follow this guide: Troubleshooting Slow Internet Speed with Deco Devices Please share detailed results if you need further...

@romdith Hi, welcome to our community. First, you may refer to the screenshot below to change network name(SSID) via Wireless Settings option. Second, do you mean the app shows there is newer...

@shahzen3 Hi, welcome to our community. For the unstable connection, it is suggested to follow this guide to troubleshoot. The internet connection is unstable or suddenly stops working when connected...

@Ruedas Hi, welcome to our community. According to the specifications of the Deco X1500, it does not support VPN Server/Client. Thank you and best regards.

@Pete_Pewter Hi, welcome to our community. Did you see the online clients list shows 0 on the Deco app? It seems that the Deco network is working but the Deco app shows abnormal, according to your...