@TheColdy Hi, I see. You may follow the troubleshooting guide above and share more details here. If possible, please test using another sim card. Thanks and best regards~

@victoras18 Hi, thanks for your update. Here are some suggestions for your reference: 1. Please update Deco app to latest from Google Play or Apple Store. 2. You may change another Ethernet cable for...

@Michaelta Hi, welcome to our community. Yes, the problem seem strange. You may follow this guide to disable power saving mode for a try. Also, please try different wall power sockets in same or...

@RobertoT Hi, thanks for posting question here. It is suggested to follow Case1 in the guide to troubleshoot: What can I do if I can't have Internet connection after connected to powerline adapter？

@GbitEnthusiast Hi, thanks for posting question here. We have created a ticket to take further confirmation for you. Please check the email box and respond. Thank you.

@CDNZ Hi, welcome to our community. The guide is for your reference.