@PhoneyHornet Hi, welcome to our community. May I know the model of your switch? If you connect the Sky TV box to one satellite Deco via Ethernet cable, does the same issue remains? You may change...

@DavidBE Hi, welcome to our community. You may change DNS Server to 8.8.8.8/8.8.4.4 following this guide. If it does not help, we recommend submitting support ticket via email for efficient...

@MDI79 Hi, thanks for posting question here. May I confirm some information to understand your situation better? 1. Do you usually only use 2.4GHz network with 5Ghz off for the main network? 2.Does...

@goym Hi, welcome to our community. May I confirm how many Deco X50 and E4 you have totally? Do all Deco E4 fail to be added to the Deco X50 network? What is the LED status on Deco E4? Please share...

@Vacherin Hi, welcome to our community. Please update firmware to latest from Google Play or Apple Store on your phone. You may also check on another phone. May I confirm whether the Deco network...

@shkhoo Hi, thanks for posting question here. You may configure Address Reservation for your computer following this guide.