@BastiL Hi, thanks for posting question here. May I confirm some information to confirm your situation better? 1. How did you test the speed? Please share the screenshot of the result. 2. Who is your...

@AntJ Hi, welcome to our community. At the beginning set up, when your phone is connected to the Deco's default wifi name, there is no internet access, so there may be a prompt saying no internet or...

@richardwonka Hi, thanks for posting question here. First, please confirm you can get stable connection from main Deco X50-DSL. Then, it is suggested to reset and reconfigure all your all your Deco...

@Josep48 Hi, welcome to our community. If forgetting the wireless password of the Guest network, you may find it on the Deco app referring to the guide.

@Olympian Hi, thanks for your detailed sharing. To assist you efficiently, I've forwarded your case to the TP-Link support engineers who will contact you with your registered email address later....

@JohnMerlin Hi, here are some further suggestions for your reference: 1. Make sure factory reset was taken first. 2. You may turn on 2.4GHz and 5GHz of the current Deco network temporarily on app to...