@Humara131 Hi, welcome to our community. Here are some suggestions for your reference: 1. Try different USB ports on your laptop. 2. Uninstall the previous driver, try the latest one on our website....

@MShaaban83 Hi, welcome to our community. You may refer to Case2 in the guide to troubleshoot. If that does not help, it is suggested to contact local retailer or support to confirm warranty.

@unusual Hi, welcome to our community. As HB710 is a customized model by some ISP only, it is a pity that we can know much less than common models. Here are some common suggestions for your...

@McFox Hi, thanks for your feedback here. If you set like "22-80" for both Internal and External Port, did you test both ports can be opened and the function works properly? As I know, Only one port...

@Bezzybotboy Hi, welcome to our community. It is suggested to upgrade firmware to latest 1.5.2 via the web UI of your Deco network following this guide, according to the official website. If it is...

@Roger_1308 Hi, welcome to our community. About your concerns, this guide may answer you thoroughly: Can different Deco models work together? And Deco M9 Plus is our WiFi5 product. If you seek more...