@CarolSu Hi, you may test using your two SIM cards from Vodafone and Optus separately on the router to confirm whether it shows "SIM card prepared". If so, please upgrade firmware(Local upgrade) to...

@rhfahim Usually, the LED will go flashing blue after reset, and you can see the default wifi name of Deco on the wifi list of your phone. If not, I am afraid the Deco got defective. You may contact...

@JohnEsben Hi, thanks for clarifying your needs again. By default, the remote devices cannot manage the router from the internet. You can control the remote devices’ authority to manage the router...

@Spider_43 Glad to hear that!

Hi， There are multiple factors that cause your internet connection to randomly disconnect. Please read possible solutions in the guide which may fix an internet unstable. Especially when both the...

@Spider_43 Hi, may I confirm whether you can update newer Tether app version now and fix the problem? Please feel free to update the result here. Thank you and best regards~