@Jo-ange Hi, welcome to our community. To assist you efficiently, I've forwarded your case to the TP-Link support engineers who will contact you with your registered email address later. Please pay...

@Platipus Hi, welcome to our community. It is suggested to upgrade firmware of all Decos following Method 3 in the guide below. You can get latest firmware from the official website. How to Update...

@hokpe Hi, you are right. You may refer to this troubleshooting guide to know more. And it is suggested to upgrade firmware following Method 3 in the guide below. You can get latest firmware from the...

@SandJ Hi, welcome to our community. May I confirm the current app version? It is suggested to share us Deco app log using the email address you registered on the community following this guide.

@Bart789 Hi, thanks for posting question here. May I confirm that your other wireless clients can connect to Deco network properly when 2.4GHz+5GHz+6GHz are set as same SSID, right? If so, I am...

@Fracchia Hi, welcome to our community. It is suggested to confirm the differences from their overview and specifications between Deco X50-5G V1 and Deco X50-5G V2. And you can see the hardware...