@VVDN_Technology Hi, thanks for posting question here. You may contact the retailer again to replace the 18 hubs.

@rob291 Hi, welcome to our community. That should be protective film used for keeping away from dust and wetness. You may remove it or not. It may help dissipate heat for the Deco if removed.

@ThomasR82 Hi, thanks for posting question here. If the internet got back on the Deco network already, it is suggested to upgrade firmware to latest 1.6.1 on Deco app. You may also refer to the Case1...

@MohanChandra Hi, welcome to our community. It is suggested to submit Deco app log using the email address you registered on the community following this thread. Then we will take further analysis.

@868803054812324 Hi, welcome to our community. You may take factory reset on the router and reconfigure. How to reset: Press and hold this WPS/RESET button until the Power LED starts flashing to...

@JohnEsben Hi, thanks for posting question here. To access the web management interface of your Router, you may simply connect a PC to the Router network (either through Ethernet or Wi-Fi), open a...