@badgerthedon Hi, thanks for your update. It is suggested to follow this guide to send app log using the email address you registered on our community. Then we will consult senior engineering for...

@Add10 Hi, thanks for posting question here. May I confirm some information to know about your network situation better? 1. Who is your ISP? What is your exact network topology? Do you mean Starlink...

@stealthmode Hi, sorry that I can not watch the screen recording you shared. It is suggested to follow this guide to send the app log using the email address you registered on our community and we...

@Zull Hi, thanks for posting question here. 1. If you open other web browsers on your pc or open chrome browser on other devices, wil all your devices disconnect from Deco network? If not, it sounds...

@ARGamingPK1 Hi, thanks for posting question here. According to the screenshots you shared, the problem is that the signal source that your clients connected are unknown. It is suggested to check...

@Bart_NL Hi, thanks for posting question here. Here are some suggested for your reference: 1. Kill the Deco app and open it again. 2. Update Deco app from Google Play or Apple Store. 3.Connected your...