@bgoyal After the LEDs on your modem become stable, you may power on the router.

@zebradreams07 Hi, thanks for posting question here. It is suggested to manually upgrade firmware to latest from the official website. How to Upgrade the Firmware on the TP-Link Wi-Fi Routers -Case 1...

@paoz Hi, thanks for posting question here. I checked that your Axtel AX400G seems a fixed phone. According to my understanding, only a router/a modem router with VoIP function can meet your needs....

@Betts785 Hi, thanks for posting question here. It is suggested to follow the steps troubleshoot: 1. Check if the router has configured a parental control profile and remove the device from the...

@hw_user Hi, thanks for posting question here. You may refer to this guide to check how to replace the main Deco with another Deco. For your situation, it seems much easier to move modem and Deco D2...

@fausti83 Hi, thanks for posting question here. You may check the monthly/weekly report under Homeshield on your Deco app. It is also suggested to contact local support for direct help.