@Maksymov Hi, thanks for your datailed update. We have followed up your case via email to collect system log for further analysis. Please reply back to us via email as well. Thanks for your...

@Gobot Hi, thanks for posting question here. It is suggested to connect your USB drive to your computer directly to check whether it is normal. And if your VR2800 is EU version, please upgrade...

@Rilla Hi, so sorry that I misread the information on the official website. Your current firmware has been the latest already. For the unstable problem about advanced parental control and bedtime, it...

@Czmazel Hi, thanks for your further sharing~ After consulting senior support with the information you provided, we may need to collect the information below for further research. 1. When the problem...

@Midori Hi, if it is grayed out, does it show IPv4&IPv6? You may try to click on "Create Profiles", according to the screenshots I share before, and choose PDP Type again. If still failed, I am...

@ang3l76 Hi, thanks for your update~ Now I can understand your situation more clearly. According to your description, the device is offline from TP-Link cloud, so you failed to control it via Tether...