@Deepsrv Hi, if your laptops connect to guest network, can you access internet on them? Did you try the suggestion of changing DNS on router? It is also suggested to change DNS on your laptops. Or...

@benoitm974 Hi， in TKID240918790, I saw the senior suppport has explained and replied you a few days ago about the question you asked in this thread? Did you notice it? If you still have confusion,...

@mrhashem Hi, I can understand your confusion. However, I am afraid that I have no answer about that, because I am not any marketing or sales person. As I know, our brand has many many models, like...

@ssteuer Hi, thanks for sharing your question~ Did you refer to the guides above? Can you share your exact network topology and VPN file?

@awunited Hi, I can understand the problem. As your case has been escalated to the senior support, it is suggested to communicate with them for a direct help~

@Deepsrv Hi, thanks for your update~ You may try to set up address reservation for your laptop. It is also suggested to connect to guest network of the router. Or try to change DNS on the router for...