@Huang_Kevin Hi, thanks for your sharing~ As the support engineer said, they are trying to resolve the issue asap. Thanks for your understanding and waiting!

@Huang_Kevin Hi, if you already contact the local technical support and the senior support has taken over your case, could you please share your ticket TKID? I can check the update of another two...

@Calvin4000 Hi, I can understand that the wireless connection from your ZTE modem route is always good, but what we need to check the wired connection from it. If my understanding is correct, your...

@Kahfi Hi, if you have tried Method 2 of the firmware recovery guide but still got no help, I am afraid the router is defective. You may consider a brand-new router instead.

@Nediserp Hi, thanks for posting question here. We may need to collect some information first and escalate your case to the senior support team for further research. Please kindly check your email...

@GamerGramp Hi, thanks for posting question here. Thanks for your detailed sharing. Not all ports are forwarded automatically. It is suggested to the suggestion from Meta support to take port...