@jra11500 HI , I AM ALSO FACING SAME ISSUE

Hi @MR.S, thanks! I’ve made sure port 8043 is open and reachable from the remote sites, but the devices are still showing the same issue when trying to upgrade.

Hi @GRL , thanks! If I set Option 138 with my controller’s public IP, then new devices will automatically appear in the Controller for adoption, correct?

Dear TP-Link Omada Team, I am facing an issue with my Omada Software Controller (running with a public IP). When I add any TP-Link switch or AP from a remote location, the devices are not...

@Vincent-TP Dear TP-Link Team, First of all, I would like to appreciate the innovation and convenience that Omada Central brings — it is a powerful platform that simplifies both network and...

Hi @Arul_arul & @Vincent-TP , You're absolutely right to explore using the Omada API. However, please note that the Omada Cloud Portal (e.g., aps1-omada-cloud[dot]tplinkcloud[dot]com) does not...