Hello @David-TP, Any feedback?

Hi @David-TP , Thanks for escalating this situation. I met with the senior engineer a few days ago. During the troubleshooting remote session he confirmed the issue and suspect it could be cause by...

Hi @David-TP, Thanks for your help in this matter. Below the answer to your questions: Please refer to this link to help me submit the APP log:How to submit Deco APP log Done. In the comment section,...

Hello, I have a network of Deco X60 in Access Point mode (using an external router). There are three (3) different HW versions with firmware 1.5.0, 1.5.1 and 1.0.1, all AP updated to latest version....

Hi @Alexandre. Thanks for your support in this matter. Sorry for the late reply. After coming back from work traveling I test your suggestions and found out the cables were wrong. The wires colors or...

Hi @Alexandre. Thanks for your feedback. I appreciated you provide me with detailed steps for testing the proposed hypothesis. In this way we could match all the testing and procedures. I just...